Warehouse System Support Specialist

3 days ago


Palmdale, California, United States FullSteam Full time
Job Description

**Job Title:** Systems Support General Manager

**Reports to:** System Support Group General Manager

**Job Purpose:** Plan, implement, upgrade, and monitor security protocols for the protection of the organization's computer networks and information.

**Key Responsibilities:**

  • Collaborate with users to discuss computer data access needs, to identify security threats and violations, and to identify and recommend needed programming or process changes.
  • Use data encryption, firewalls, and other appropriate security tools and applications to conceal and protect transfers of confidential digital information.
  • Develop and implement plans to safeguard digital data from accidental or unauthorized modification, destruction, or disclosure; adhere to emergency data processing needs.
  • Review violations of security procedures; provide training to ensure violations do not recur.
  • Monitor and restrict access to sensitive, confidential, or other high-security data.
  • Modify security files and applications as able and necessary to provide specialized access, allow new software to be installed or integrated, or correct errors.
  • Perform risk assessments, audits, and tests to ensure proper functioning of data processing activities and security measures.
  • Safeguard system security and improve overall server and network efficiency by training users and promoting security awareness.
  • Determine when to update virus protection systems by monitoring current reports of computer viruses; facilitate or perform needed updates.

**Required Skills/Abilities:**

  • Demonstrated problem-solving and analytical skills.
  • Proficient, or able to gain proficiency with, a broad array of security software applications and tools.
  • Thorough understanding of computer-related security systems including firewalls, encryption, and password protection and authentication.
  • Proficient in Microsoft Office Suite or related software.
  • Excellent verbal and written communication skills.
  • Organized with attention to detail.

**Education and/or Experience:**

  • Bachelor's degree in Computer Science, Programming, or a related field required; M.B.A. In Information Systems preferred.
  • At least three years of experience in computer systems with some specialization in computer security highly preferred.

**Physical Requirements:**

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to lift up to 50 pounds at a time.
  • Must be able to work standing up or sitting down for long periods of time.
  • Must be able to traverse and access all areas of a warehouse environment.
  • Must be able to work in a Distribution Center environment with a variation of temperatures.


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