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Administrative Support Specialist for Recovery Center
2 months ago
Position: Office Assistant
Location: San Mateo
About Us:
Horizon Services, Inc. (HSI) is a nonprofit organization founded in 1974, dedicated to providing addiction treatment aimed at alleviating substance use-related challenges for individuals from diverse backgrounds, including those from marginalized communities. We uphold our core values of Integrity, Compassion, Respect, and Professionalism to deliver residential treatment, withdrawal management, and sobering programs that enhance the well-being of women, men, youth, LGBTQ, and BIPOC clients, empowering them to lead healthy and fulfilling lives. HSI fosters an inclusive workplace and a learning environment where shared experiences contribute to collective growth.
Your Impact:
In this position, you will play a crucial role in transforming the lives of individuals facing substance abuse challenges, often accompanied by co-occurring conditions. You will develop and apply your skills in compassionate care, crisis intervention, and de-escalation within a supportive and inclusive work setting. This role offers the chance to provide our community with substance abuse treatment, assisting individuals as they transition from hopelessness to a place of value and potential for a better future.
Key Responsibilities:
- Maintain accurate records and documentation necessary for billing processes.
- Conduct Quality Assurance related to data and record management.
- Collaborate effectively within a team and communicate concerns during weekly meetings with Program and Personnel Managers.
- Participate in all staff meetings, required agency meetings, and training sessions unless excused.
- Document minutes during staff meetings.
- Prepare correspondence, reports, and various documents as required.
- Ensure a clean and organized work environment at all times.
- Operate program vehicles when necessary.
- Safeguard confidential information diligently.
- Perform data entry tasks in AVATAR on a daily, monthly, quarterly, and annual basis.
- Monitor and document data on census and bed day reports.
- Manage inventory control, including ordering office, household, and food supplies.
- Foster positive working relationships with team members and staff.
- Assist with transportation needs as required.
- Support Program and Personnel Managers with program presentations to various stakeholders as needed.
- Act as a designated Safety Coordinator, collaborating and sharing information from Horizon Services Safety committee meetings.
- Provide support to frontline staff during meal and rest breaks as necessary.
- Complete other duties as assigned by Program and Personnel Managers.
Qualifications for Success:
- Proficient in computer usage, including MS Word, Excel, PowerPoint, and database systems; capable of writing reports.
- Familiarity with demographic data collection.
- Ability to protect and manage Protected Health Information (PHI).
- Strong time management and prioritization skills.
- Experience in presenting programs and services to the community.
- Capability to execute projects and assess results/impact.
- Experience working with clients in crisis or feeling overwhelmed.
- Background in engaging with diverse populations and cultures.
- Good judgment and ability to maintain healthy boundaries with participants.
- Valid California driver's license with a clean driving record and car insurance.
Additional Requirements:
- Current CPR/First Aid certification is desirable.
- Background check and drug testing required upon hire.
- Current flu vaccination.
- Compliance with COVID-19 vaccination mandates for healthcare organizations.
- TB Test.
Compensation and Benefits:
We offer a comprehensive benefits package to all full-time and part-time employees working over 20 hours per week, including:
- 100% coverage of medical, dental, life, and LTD for employees, with 50% coverage for dependents.
- Paid Time Off (PTO) and holiday pay.
- Retirement benefits after six months of service.
- Training and Continuing Education Unit (CEU) opportunities.
Join us to make a meaningful contribution alongside a team of dedicated, compassionate individuals.
Salary: $25-$27 per hour, commensurate with experience and qualifications.
Horizon Services, Inc. is an Equal Opportunity Employer.
