Front Desk Representative

1 day ago

Pittsburgh, Pennsylvania, United States Peachtree Hospitality Management Full time
{"title": "Front Desk Representative", "description": "Job Summary

We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Peachtree Hospitality Management. As a Front Desk Representative, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from check-in to check-out.

Key Responsibilities
  • Check guests in and out of the hotel in a friendly and efficient manner.
  • Confirm credit and payment method at check-in and confirm full payment at check-out.
  • Log all requests and confirm completion through our brand tracking tool.
  • Review rooms inventory and house count for availability and rates.
  • Book reservations for day of arrival or future stays.
  • Balance and prepare individual paperwork for closing of shift.
  • Balance bank daily.
  • Maintain and understand special guest programs and franchise-related programs, including the completion of required brand training.
  • Conduct daily bank drop with a witness and according to standards.
  • Run daily arrival report and highlight all special requests.
  • Always maintain a clean and organized work area.
  • Distribute package and mail to guests for delivery or inform guest of receipt as necessary.
  • Have thorough knowledge of the front desk system for all guest services.
Requirements
  • High school diploma or GED certificate is preferred, and/or equivalent work experience.
  • Previous experience in the hospitality industry is preferred.
  • Ability to work well in stressful, high-pressured situations.
  • Ability to convey information and ideas clearly, both oral and written.
What We Offer

Peachtree Hospitality Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

", "lang_code": "en"}

  • Front Desk Representative

    1 month ago

    Pittsburgh, Pennsylvania, United States dandbcareers Full time

    Job Title: Front Desk RepresentativeJob Summary:We are seeking a highly skilled and enthusiastic Front Desk Representative to join our team at Dave & Buster's. As a Front Desk Representative, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Deliver...

  • Front Desk Representative

    3 hours ago

    Pittsburgh, Pennsylvania, United States Blue Sky Hospitality Solutions Full time

    Front Desk RepresentativeWe are seeking a friendly and team-oriented Front Desk Representative to be the first point of contact for all on-site visitors.Key Responsibilities:Greet and welcome guests upon arrival.Register guests into the computer, verifying reservation, address, and credit information.Promote the Guest Loyalty Program and provide recognition...

  • Front Desk Representative

    1 month ago

    Pittsburgh, Pennsylvania, United States Blue Sky Hospitality Solutions Full time

    About the Front Desk RoleWe're seeking a skilled and friendly Front Desk Representative to provide exceptional service to our guests and visitors. As the first point of contact, you'll be responsible for maintaining a warm and welcoming atmosphere at our main entrance.Key ResponsibilitiesGreet and welcome guests, verifying their reservation and credit...

  • Front Desk Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Blue Sky Hospitality Solutions Full time

    About the Front Desk AgentWe're seeking a friendly and team-oriented Front Desk Representative to be the first point of contact for all on-site visitors. As a key member of our team, you'll be responsible for maintaining and executing on all receptionist and clerical duties at the main entrance.Key Responsibilities:Greet and welcome guests upon arrival,...

  • Front Desk Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Blue Sky Hospitality Solutions Full time

    About the Front Desk RoleWe're seeking a skilled and friendly Front Desk Representative to provide exceptional service to our guests at the Wyndham Garden Pittsburgh.Key ResponsibilitiesGreet and welcome guests upon arrival, ensuring a warm and inviting experience.Register guests into the system, verifying reservation and credit information.Promote our Guest...

  • Front Desk Representative

    4 weeks ago

    Pittsburgh, Pennsylvania, United States dandbcareers Full time

    Job Title: Front Desk/HostJob Summary:We are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be responsible for delivering an unparalleled Guest experience through exceptional customer service, game rentals, and merchandise sales.Key Responsibilities:Provide a warm and welcoming...

  • Front Desk Representative

    2 days ago

    Pittsburgh, Pennsylvania, United States Concord Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key...

  • Front Desk Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Crescent Hotels and Resorts Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Hotels and Resorts. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.Key Responsibilities:Process guest check-ins and check-outs in a timely...

  • Front Desk Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Concord Hospitality Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key...

  • Front Desk Representative

    6 hours ago

    Pittsburgh, Pennsylvania, United States Concord Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will play a critical role in ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide exceptional customer...

  • Front Desk Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Concord Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key...

  • Front Desk Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Concord Hospitality Full time

    About the RoleWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key Responsibilities• Assist...

  • Front Desk Representative

    2 days ago

    Pittsburgh, Pennsylvania, United States Holiday Inn Express Pittsburgh West Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Holiday Inn Express Pittsburgh West. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Responsibilities:Guest Registration: Register guests in a...

  • Front Desk Representative

    2 days ago

    Pittsburgh, Pennsylvania, United States Crescent Services Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Pittsburgh Marriott City Center. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from check-in to check-out.Key...

  • Front Desk Representative

    1 week ago

    Pittsburgh, Pennsylvania, United States AccorHotel Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairmont Pittsburgh. As a Front Desk Agent, you will be the first point of contact for our guests and play a critical role in ensuring their stay with us is exceptional.Key Responsibilities:Greet guests warmly and efficiently, ensuring a...

  • Front Desk Representative

    1 month ago

    Pittsburgh, Pennsylvania, United States Cambria Hotel Pittsburgh Downtown Full time

    About UsCambria Hotel Pittsburgh Downtown is a dynamic and growing company that values its employees and is committed to creating exceptional guest experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering outstanding service.Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to...

  • Front Desk Representative

    1 month ago

    Pittsburgh, Pennsylvania, United States Accor Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairmont Pittsburgh. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless guest experience.Key Responsibilities:Greet guests warmly and efficiently,...

  • Front Desk Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States AccorHotel Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairmont Pittsburgh. As a Front Desk Agent, you will be the first point of contact for our guests and will play a critical role in ensuring their stay with us is exceptional.Key Responsibilities:Greet guests upon arrival and check them in...

  • Front Desk Representative

    1 day ago

    Pittsburgh, Pennsylvania, United States Dave & Buster's Restaurant Full time

    Front Desk/Host PositionAt Dave & Buster's Restaurant, we're seeking a skilled Front Desk/Host to create a warm and inviting atmosphere for our guests. As a key member of our team, you'll be responsible for ensuring a positive and memorable experience for all who visit us.Key Responsibilities:Provide exceptional customer service and ensure a welcoming...

  • Front Desk Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States European Wax Center Full time

    Job Title: Front Desk AssociateJob Summary:We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at European Wax Center. As a Front Desk Associate, you will be the first point of contact for our guests and play a critical role in ensuring their overall experience is exceptional.Key Responsibilities:Answer incoming calls...