Bilingual Assistant Property Manager

2 weeks ago


Bronx, New York, United States CubeSmart Full time

Job Summary

CubeSmart is seeking a highly skilled and customer-focused Bilingual Assistant Property Manager to join our team. As a key member of our property operations team, you will be responsible for delivering exceptional customer service, managing property maintenance, and driving sales growth.

Key Responsibilities

  • Customer Service
    • Develop and maintain strong relationships with customers, identifying their self-storage needs and providing tailored solutions to meet their expectations.
    • Provide exceptional service to customers, responding to their inquiries and resolving any issues in a timely and professional manner.
    • Meet monthly sales goals and metrics, driving revenue growth and increasing customer satisfaction.
  • Property Maintenance
    • Perform daily walks of the property, ensuring that facilities are clean, safe, and well-maintained.
    • Conduct lock checks, show units to customers, and manage the leasing process, including accepting payments and completing daily bank deposits.
    • Maintain a clean and safe storage facility, adhering to company guidelines and standards.
  • Team Collaboration
    • Work closely with the property management team to achieve sales and customer service goals.
    • Participate in training and development programs to enhance skills and knowledge.

Requirements

  • Education and Experience
    • High school diploma or equivalent required; associate's or bachelor's degree preferred.
    • Minimum 1-2 years of experience in customer service, property management, or a related field.
  • Skills and Abilities
    • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and colleagues.
    • Basic computer skills and proficiency in property management software.
    • Ability to work in a fast-paced environment, prioritizing tasks and meeting deadlines.
  • Physical Demands
    • Frequent standing, sitting, kneeling, crouching, crawling, bending, climbing, or balancing on a ladder.
    • Ability to lift up to 50 pounds and perform physical tasks related to property maintenance.

What We Offer

  • Competitive Compensation
    • $19.00 per hour, depending on experience, plus bonus opportunities.
  • Benefits
    • Generous health benefits, including medical, dental, and vision coverage.
    • 401(k) retirement plan with company match.
    • Tuition reimbursement and professional development opportunities.

Equal Opportunity Employer

CubeSmart is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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