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Bilingual Club Operations Manager

2 months ago

Bronx, New York, United States Blink Fitness Full time
Job Overview:

The key function of the Assistant Club Manager will be to help the Club Manager run the day-to-day operations of the club. The Assistant Club Manager will be an active participant of the team and will lead by example by providing a warm, engaging, up-beat and positive energy while serving all Members, Guests, and team mates throughout the entire club.

Responsibilities:
  • Support the Club Manager in driving sales through successful tour execution and lead generation activity.
  • Execute all initiatives that support the delivery of the Blink member experience.
  • Manage the staff on day-to-day performance.
  • Assist in driving Personal Training revenue.
  • Interview, hire, train and develop new staff members.
Key Responsibilities:
  • Conduct weekly inventory, including retail, beverage, marketing collateral and maintenance supplies.
  • Place monthly supply orders and retail orders as needed via the Blink web portal.
  • Create Front Desk and Maintenance schedules.
  • Order drinks weekly.
  • Manage entire cash reconciliation and deposit process.
  • Receive and adjust all retail inventory via club management software.
  • Complete onboarding of all new associates.
Team Responsibilities:
  • Facilitate new Member sign up and Guest trial transactions.
  • Maintain our levels for cleanliness and organization of all areas in the Club.
  • Maintain high visibility throughout the Club.
  • Ensure the safety of Members, Guests and Team.
  • We take pride and have fun.
Qualifications:
  • Proven leadership ability in an educational, fitness or professional setting.
  • Minimum one (1) year management/key holder/MOD experience in a customer service business.
  • Proven ability to direct and train team.
  • Excellent verbal and written communication skills.
  • Possess honesty and personal integrity.
  • Enthusiastic, energetic, friendly and personable.
  • Passionate, intelligent and knowledgeable regarding the fitness industry.
  • Current CPR/AED certification.
  • Computer literate on the Microsoft Suite.
  • Hardworking and diligent.
  • Excellent time management, organizational, problem solving and follow-up skills.
  • Bilingual English & Spanish speaking.