Customer Service Lead

3 days ago


Buena Park, California, United States Circle K Full time
Lead Customer Service Representative

At Circle K, we're looking for a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you'll be responsible for providing exceptional customer service, resolving customer issues, and leading by example.

Key Responsibilities:
  • Provide prompt and courteous customer service, resolving customer issues in a timely and professional manner.
  • Assist in training new Customer Service Representatives to ensure they have the skills and knowledge needed to succeed.
  • Perform shift supervision, ensuring that all store operations run smoothly and efficiently.
  • Complete all store merchandise build-to's, ensuring that our shelves are fully stocked and looking their best.
  • Process grocery orders and deliveries, ensuring that our customers receive their items in a timely and accurate manner.
  • Receive and verify vendor deliveries, ensuring that all products are received in good condition.

We're looking for someone who is passionate about delivering exceptional customer service, has strong leadership skills, and is able to work well in a fast-paced environment. If you're a motivated and customer-focused individual who is looking for a new challenge, we'd love to hear from you


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