Service Technician III

2 days ago

Buena Park, California, United States Hobart Service Full time

About Hobart Service

Hobart Service, an Illinois Tool Works Company, has been a trusted source for commercial food equipment service solutions for over 125 years. With a nationwide presence and over 1,700 associates, we serve as valued partners to our customers, providing exceptional customer service, community involvement, and adherence to the ITW values of Integrity, Simplicity, Trust, Respect, and Shared Risk.

Job Summary

We are seeking a skilled Service Technician III to join our team. As a key member of our service team, you will work with customers to electrically and mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment, including cooking, food preparation, ware washers, weigh wrap, baking, and refrigeration units.

Key Responsibilities

  • Work with customers to identify and resolve electrical and mechanical issues with commercial food equipment
  • Diagnose and repair equipment using a variety of tools and techniques
  • Provide exceptional customer service, ensuring timely and efficient resolution of issues
  • Meet or exceed weekly productivity and customer-oriented goals
  • Work with minimal direct supervision, often traveling to customer sites

Requirements

  • Accredited High School Diploma or GED and 4-7 years of similar electrical/mechanical experience
  • Valid Driver's License and ability to drive multiple hours daily
  • Ability to work overtime and on-call as required
  • Ability to attend industry-leading training at our corporate headquarters in Troy, OH

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this job, the employee may:

  • Lift up to 75 lbs with or without assistance
  • Climb up to 10 ft with an A-frame ladder
  • Occasional roof access may be necessary through extension ladders or fixed ladders greater than 20 feet
  • Extensive walking 3-5 miles / day
  • Extensive driving 5-6 hours/day
  • Kneel, squat, bend, push/pull
  • Move in different positions to accomplish tasks in various environments, including tight and confined spaces
  • Operate motor vehicles or heavy equipment
  • Operate machinery and/or power tools

Working Conditions

  • Office facility and customer facilities (including commercial kitchens of various types of businesses)
  • Exposure to noise, heat, cold, slippery, wet, dirty conditions may occur
  • Travel requirement up to 50% of time

Hours of Work

  • Normal business hours with occasional/frequent/extended hours as needed
  • Flexibility with schedule to meet critical deadlines
  • Extended hours may include nights and/or weekends
  • Normal scheduled hours cover early mornings, evenings, and/or weekends

Additional Information

Why work for Hobart Service?

  • Competitive pay
  • Great insurance options with low premiums
  • Paid vacation and holidays
  • 401K with company match
  • Extensive on-the-job, online, and classroom training
  • Service vehicle, uniforms, and safety equipment provided
  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local laws.

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