Hotel Front Desk Representative
4 days ago
We are seeking an experienced and enthusiastic hospitality professional to join our team as a hotel front desk clerk. This role requires excellent communication skills, a passion for delivering exceptional guest experiences, and the ability to work in a fast-paced environment.
Responsibilities:- Bookkeeping and Room Management: Maintain accurate records of all hotel guest account information, including room bookings and cancellations.
- Customer Service: Provide warm welcomes, check-in guests, and handle inquiries about available rooms, amenities, and rates.
- Problem Resolution: Field customer complaints and resolve issues in a professional and courteous manner.
Requirements:
- Education: High school graduate or equivalent required.
- Experience: At least one year of experience in the hospitality industry, preferably in a front desk role.
- Skills: Excellent time management, organizational, and customer service skills, with previous experience using Microsoft Office and reservation management systems.
Compensation: $14 per hour
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