Front Desk Operations Coordinator

3 days ago


Webster, Florida, United States stayAPT Suites Full time

We're looking for a highly motivated and organized individual to join our team as a Front Desk Operations Coordinator. As a member of our guest services team, you'll play a critical role in delivering exceptional experiences to our guests.

About the Job

In this role, you'll be responsible for managing front desk operations, including checking guests in and out, handling room assignments, and resolving any issues that may arise during their stay. Your excellent communication and problem-solving skills will enable you to effectively address guest concerns and provide personalized support.

Responsibilities
  • Manage room bookings, reservations, and cancellations.
  • Check guests in and out, handle key distribution, and ensure accurate record-keeping.
  • Address guest inquiries, resolve issues, and provide recommendations for local attractions and services.
  • Collaborate with the housekeeping department to ensure timely and efficient room preparation and cleaning.
  • Assist with special events, group bookings, and other projects as needed.
Requirements
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Minimum one year of experience in a front desk or guest services role.
  • Excellent communication, organizational, and problem-solving skills.
  • Prior experience with Microsoft Office and reservation management systems.
What We Offer

StayAPT Suites offers a salary of $14 per hour, comprehensive benefits package, and opportunities for advancement within the company.



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