Front Desk Coordinator

3 weeks ago


Webster, Texas, United States Goldfish Swim School - Webster Full time
About Us: Goldfish Swim School - Webster is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water.

Job Description: We are seeking a skilled Front Desk Coordinator to join our team at Goldfish Swim School - Webster. This role is responsible for managing the front desk area, providing customer service, and supporting the management team in day-to-day operations.

Key Responsibilities:
  1. Manage the front desk area, including answering phones, responding to emails, and greeting clients and staff.
  2. Process student registrations, scheduling, and party bookings efficiently and accurately.
  3. Maintain accurate records, files, and databases, ensuring compliance with company policies and procedures.
  4. Collaborate with the management team to develop and implement process improvements and optimize day-to-day operations.
  5. Develop strong relationships with clients, parents, and staff to promote a positive and supportive work environment.

Requirements:
  • High school diploma or equivalent required; some college preferred.
  • Two years of previous customer service and/or administrative office experience required.
  • Intermediate level computer skills using Word, Excel, and other software systems.
  • CPR/AED and First Aid certifications required (or willingness to obtain within 90 days).

Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications.

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