Hotel Reception Expert

4 days ago

Webster, New Hampshire, United States The Westin Westminster Full time

Are you passionate about delivering top-notch customer service? Do you thrive in fast-paced environments and enjoy working with diverse groups of people?

The Westin Westminster has an exciting opportunity for a Front Desk Agent to join our team As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, responding to their needs, and resolving any issues that may arise during their stay.

Responsibilities:

  • Check guests in and out of the hotel, ensuring accurate and efficient processing.
  • Handle room assignments, make adjustments as needed, and communicate changes to guests.
  • Maintain accurate records and perform various administrative tasks related to guest stays.

Requirements:

  • High school diploma or equivalent required, and college degree preferred.
  • Previous experience in a hotel or hospitality setting is highly desirable.
  • Strong problem-solving skills and the ability to remain calm under pressure.

We anticipate a salary range of $18.00-$20.00 per hour, based on qualifications and experience.

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