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Front Desk Receptionist

3 weeks ago

Webster, Texas, United States BAY AREA ENT SPECIALISTS LLP Full time

BAY AREA ENT SPECIALISTS LLP is seeking a highly organized and detail-oriented Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will be responsible for greeting patients, answering phone calls, and providing exceptional customer service.

Key Responsibilities
  • Manage patient flow and ensure smooth check-in and check-out processes
  • Answer phone calls and respond to patient inquiries
  • Prepare and distribute patient paperwork and medical records
  • Process payment collections and handle simple billing inquiries
  • Provide general customer service and support to patients and staff

The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for delivering exceptional patient care. The estimated salary for this position is $48,000 - $58,000 per year, depending on experience.

Requirements
  • High school diploma or equivalent required; associate's degree or higher preferred
  • Two or more years of experience as a receptionist or similar role is preferred
  • Proficiency in computer applications and scheduling software