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Client Director

2 months ago

Burlington, Vermont, United States OpenText Full time
About the Role

We are seeking a highly skilled and experienced Client Director to join our team at OpenText. As a Client Director, you will be responsible for leading our Professional Services team in delivering exceptional solutions to our Life Sciences clients.

Key Responsibilities
  • Develop and execute strategies to drive revenue growth and customer success in the Life Sciences industry.
  • Lead cross-functional teams to deliver complex Enterprise Content Management projects, ensuring timely and within-budget delivery.
  • Build and maintain strong relationships with C-level executives and other key stakeholders to drive business growth and customer satisfaction.
  • Collaborate with sales teams to identify and pursue new business opportunities, and develop and execute sales strategies to achieve revenue targets.
  • Manage and deliver high-quality Professional Services projects, ensuring customer satisfaction and repeat business.
  • Develop and maintain expertise in OpenText products and services, and stay up-to-date with industry trends and best practices.
  • Provide leadership and guidance to junior team members, and contribute to the development of the Professional Services team.
Requirements
  • 10+ years of experience in IT, with a strong background in Enterprise Content Management and Professional Services.
  • Proven track record of delivering complex projects on time and within budget, with a strong focus on customer satisfaction.
  • Excellent leadership and communication skills, with the ability to build and maintain strong relationships with C-level executives and other key stakeholders.
  • Strong business acumen and understanding of the Life Sciences industry, with the ability to develop and execute strategies to drive revenue growth and customer success.
  • Ability to work in a fast-paced environment, with a strong focus on teamwork and collaboration.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
About OpenText

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. Our values reflect who we are as individuals and as a collective force, uniting us in our shared purpose.

We create economic growth that is inclusive and sustainable. The world's most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology. We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. We set high standards and exceptions, to learn, to be better. We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet.