Associate Director of Residential Operations

9 hours ago

Burlington, Vermont, United States Lund Full time
Job Summary

Lund is seeking an experienced Associate Director of Residential Operations to oversee the Residential Counseling and Residential Medical office programs. The successful candidate will perform a wide range of operational and administrative functions under the general supervision of the Director of Clinical Treatment Services.

Key Responsibilities
  • Oversee recruitment, hiring, and supervision of staff within designated program areas.
  • Collaborate with Residential leadership team in the development and implementation of quality integrated treatment and family-centered services.
  • Provide clinical training and consultation for Residential Counselors.
  • Ensure safety and compliance standards are met in accordance with facilities staff and client/staff safety procedures.
  • Facilitate coordination of milieu groups as part of the group treatment rotation.
  • Provide leadership and operational guidance to staff of the residential program.
  • Oversee Quality Assurance of Client Records, including compliance with federal confidentiality regulations.
  • Write, revise, and maintain residential program policies and procedures ensuring compliance with regulatory agencies and alignment with Lund agency policies and procedures where appropriate.
  • Ensure effective communication between counseling staff and other Residential and Community Treatment staff.
  • Provide clinical leadership, staff development, and supervision for all Residential Counseling staff.
  • Participate as part of the on-call team in responding to residential emergencies and concerns.
  • Actively participate in budget development, monitoring, and forecasting for responsible program area.
  • Responsible for fiscal management of the residence, including ensuring responsible expenses and revenue generating activities.
  • Ensures compliance with program grants, contracts, and licensing.
  • Manages Residential Program area budgets. Monitors and forecasts for responsible program areas ensuring responsible fiscal management including responsible expenses and revenue generating activities.
  • Ensures that program evaluation tools are defined and used consistently and appropriately program performance data is regularly reviewed and reported as requested by the Director, Board of Trustees, grantors, and other funders.
  • On-call duties as assigned.
Requirements
  • Bachelor's degree in human services or related field. Master's degree in Social Work or clinically related field preferred.
  • Minimum of 3 years of experience providing direct service within a residential setting required.
  • Minimum of 3 years of experience providing program oversight within a residential setting, and working with adults and families impacted by mental health and substance use required.
  • 3-5 years supervisory experience.
  • Strong clinical skills, experience with multidisciplinary treatment planning and teamwork, excellent interpersonal, verbal, and written communication skills. Proven collaboration skills and experience required.
  • Strong desire and ability to work with the identified population, especially substance abusing pregnant and parenting women and effectively communicate and collaborate with interagency programs and community partners.
  • Ability to perform the essential functions of the position either with or without reasonable accommodation.
  • Ability to maintain a valid VT Driver's License and access to reliable transportation. Occasional statewide travel may be required.
  • Upon conditional offer of employment, must be able to successfully pass a background check.
  • Regular attendance is necessary and essential to meeting the expectations of the job.
  • Ability to consistently demonstrate Lund's values of collaboration, compassion, empathy, integrity, and respect.
  • Ability to understand and comply with operational standards, safety requirements, and employee policies.
  • Ability to actively support diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures.
  • Ability to handle multiple tasks effectively in a busy environment with frequent interruptions.
  • Ability to deescalate and resolve sensitive situations respectfully.
  • Ability to demonstrate excellent judgement and operate with the utmost confidentiality.
  • Ability to maintain positive working relationships with co-workers, families, and other departments.
  • Ability to communicate effectively and respectfully both orally and in writing.
  • Proficiency in the use of applicable hardware and software as required.
Why Join Our Team at Lund
  • We honor and celebrate the distinctive strengths and talents of our clients and staff.
  • Our work encompasses collaboration with a strong team of professionals and a strengths-based approach to providing services to families.
  • Lund's adoption program provides life-long services to families brought together through adoption.
  • Lund's residential and community treatment programs are distinctive as our work focuses on both treatment and parenting.
  • Lund's educators believe in laughter, the importance of fun, community-oriented activities, and non-stop learning.
  • Professional growth and ongoing training opportunities are available; Lund offers weekly supervision.
  • Lund values employee well-being and strives to be a welcoming and inclusive workplace; staff are encouraged to engage in staff-led initiatives for wellness, employee recognition, and diversity, equity, and inclusion.
  • Lund is a family-centered organization filled with supportive colleagues and offers work-life balance; some positions offer opportunities for hybrid schedules or schedule flexibility.
  • Lund offers competitive pay and paid training.
  • Lund offers a comprehensive and very generous benefits package including health, dental, life, disability, and retirement.
  • Employees earn extensive time off accrual in addition to 13 paid holidays, and annual wellness reimbursement.
  • Lund does not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, ancestry, place of birth, age, veteran status, disability, or any other characteristic protected by applicable law. EEO/AA

  • Associate Director of Residential Operations Specialist

    2 days ago

    Burlington, Vermont, United States Lund Full time

    Job Title: Associate Director of Residential OperationsAt Lund, we are seeking an experienced and compassionate Associate Director of Residential Operations to join our team. As a key member of our leadership team, you will be responsible for overseeing the Residential Counseling and Residential Medical office programs, ensuring the highest level of quality...

  • Senior Associate Director, Residential Life Administration

    2 weeks ago

    Burlington, Vermont, United States University of Vermont Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Associate Director to join our Residential Life team at the University of Vermont. This is a key leadership position that will play a critical role in shaping the residential experience for our students.Key ResponsibilitiesProvide strategic leadership and direction to the Residential Life...

  • Senior Associate Director, Residential Life Administration

    1 week ago

    Burlington, Vermont, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Associate Director to join our Residential Life team. This is a key leadership role that will oversee program assessment, customer care, and leadership within the department.Key ResponsibilitiesProvide critical and strategic leadership to enhance program development, the residential...

  • Director of Residential Education

    2 days ago

    Burlington, Vermont, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly motivated and experienced professional to lead our Residential Education team. As the Director of Residential Education, you will oversee and lead two to four residentially-based Learning Communities, providing training, supervision, and development to front-line staff members. You will also assist in the development of...

  • Residential Program Specialist

    2 weeks ago

    Burlington, Vermont, United States Catholic Charities Diocese of Trenton Full time

    Job SummaryThe Residential Specialist serves as a member of the Residential Program staff, providing support and instruction to residents of the assigned residential site under the supervision of a Program Supervisor or Program Director.Key ResponsibilitiesProvide support services, including daily living skills, life skill development, and supportive...

  • Residential Program Specialist

    4 weeks ago

    Burlington, Vermont, United States Catholic Charities Diocese of Trenton Full time

    Job Summary:The Residential Specialist will provide support and instruction to residents of the assigned residential site under the supervision of a Program Supervisor or Program Director.Key Responsibilities:Provide daily living skills and life skill development support to residents.Assist residents with weekly program schedules and outside...

  • Residential Program Specialist

    1 month ago

    Burlington, Vermont, United States Catholic Charities Diocese of Trenton Full time

    Job Summary:The Residential Specialist will provide support and instruction to residents of the assigned residential site under the supervision of a Program Supervisor or Program Director.Key Responsibilities:Provide daily living skills and life skill development support to residents.Assist residents with weekly program schedules and outside...

  • Residential Program Specialist

    2 days ago

    Burlington, Vermont, United States Catholic Charities Diocese of Trenton Full time

    Job Summary:The Residential Specialist serves as a member of the Residential Program staff, providing support and instruction to residents of the assigned residential site. This role requires a high level of autonomy and flexibility, with a focus on delivering high-quality support services to individuals with mental health needs.Key Responsibilities:Provide...

  • Residence Director

    3 weeks ago

    Burlington, Vermont, United States The University of Vermont Full time

    Residence Director Job DescriptionJob Summary: We are seeking a highly motivated and experienced Residence Director to join our team at The University of Vermont. The successful candidate will be responsible for developing a residential community within a Learning Community, fostering a meaningful residential experience, and ensuring the residence halls are...

  • Residential Education Leader

    3 weeks ago

    Burlington, Vermont, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly motivated and experienced professional to lead our residential education team. As the Asst Director for Residential Education, you will oversee and lead two to four residentially-based Learning Communities, providing training, supervision, and development to front-line staff members.Key ResponsibilitiesOversee the...

  • Director of Generation Operations

    2 days ago

    Burlington, Vermont, United States City of Burlington, VT Full time

    Job Title: Director of Generation OperationsJoin the City of Burlington, VT as a Director of Generation Operations and take on a leadership role in managing the city's power generation facilities.Job Summary:The Director of Generation Operations will be responsible for overseeing the operation and maintenance of the city's power generation facilities,...

  • Residence Director

    4 weeks ago

    Burlington, Vermont, United States InsideHigherEd Full time

    Residence Director OpportunityWe are seeking a highly motivated and experienced Residence Director to join our team at InsideHigherEd. As a key member of our Residential Life department, you will play a vital role in creating and maintaining a safe and inclusive community for our students.Key Responsibilities:Develop and implement a residential community...

  • Residential Electrician

    1 day ago

    Burlington, Vermont, United States Bucks County Electric Works Full time

    Job OpportunityBucks County Electric Works is a leading electrical contractor specializing in new residential construction for top homebuilders. With over 25,000 new homes wired since 1985, we're committed to delivering exceptional electrical services.We're seeking an experienced residential electrician to join our team, working on large housing projects for...

  • Customer Service Coordinator

    12 hours ago

    Burlington, Vermont, United States University of Vermont Full time

    Job SummaryAs a key member of the University of Vermont's Residential Life team, the Office and Program Support Generalist will provide exceptional customer service to prospective and current students, campus partners, and the broader UVM community. This role will serve as a primary point of contact for inquiries, supervise student employees, and support...

  • Residential Shift Supervisor

    1 week ago

    Burlington, Vermont, United States Lund Full time

    Job SummaryLund is seeking a highly skilled and compassionate Shift Supervisor to join our Residential Treatment Program team. As a Shift Supervisor, you will play a critical role in ensuring the smooth operation of our 24-hour facility, providing supervision and support to Residential Counselors, and fostering a safe and therapeutic environment for our...

  • Residence Director

    3 weeks ago

    Burlington, Vermont, United States InsideHigherEd Full time

    Job SummaryThe Residence Director is a key member of the Residential Life team, responsible for developing a residential community within a Learning Community. This role requires a strong commitment to creating a safe and inclusive environment where students can thrive.Key ResponsibilitiesSupport the development of a residential community that fosters...

  • Operations Director

    2 weeks ago

    Burlington, Vermont, United States Gecko Hospitality Full time

    Job Title: Director of OperationsWe are seeking a highly skilled and experienced Director of Operations to join our team at Gecko Hospitality. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our 20-unit Quick Service Restaurant Company, ensuring that our locations are running smoothly and...

  • Residence Director

    17 hours ago

    Burlington, Vermont, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly motivated and experienced Residence Director to join our team in the Department of Residential Life. The successful candidate will be responsible for developing a residential community within a Learning Community, ensuring a meaningful and inclusive experience for students.Key ResponsibilitiesDevelop and implement a...

  • Rowing Team Program Director

    4 weeks ago

    Burlington, Vermont, United States University of Vermont Full time

    Job SummarySeeking a highly motivated and experienced Rowing Team Program Director to lead and manage the intercollegiate club sport of Rowing within the University's Department of Student Life and Student Government Association.Key ResponsibilitiesLead and manage the Rowing program, ensuring alignment with the University's educational mission and...

  • Residential Program Manager

    3 weeks ago

    Burlington, Vermont, United States SERV Behavioral Health System Full time

    Job SummarySERV Behavioral Health System is seeking a highly skilled and compassionate Residential Manager to join our team. As a key member of our residential services team, you will be responsible for providing on-site direct behavioral health care services to clients with developmental disabilities in a residential setting.Key Responsibilities:Providing...