Housekeeping Operations Manager

7 days ago


New York, New York, United States Marriott Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Director of Housekeeping to join our team at Marriott Vacation Club New York City. As a key member of our housekeeping leadership team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction in our hotel.

Key Responsibilities
  • Supporting Housekeeping Operations and Budgets: Ensure guest room status is communicated to the Front Desk in a timely and efficient manner. Inspect guestrooms daily to ensure they meet our high standards.
  • Supervising Housekeeping Shift Operations: Schedule employees to meet business demands and track employee time and attendance. Ensure employees understand expectations and parameters.
  • Providing Exceptional Customer Service: Set a positive example for guest relations and empower employees to provide excellent customer service. Respond to and handle guest problems and complaints.
Requirements
  • High school diploma or GED; 1 year experience in housekeeping or a related field. OR 2-year degree in Hotel and Restaurant Management, Hospitality, or a related major; no work experience required.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We offer a competitive salary range of $67,600 to $76,000 annually and opportunities for career growth and development.



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