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Housekeeping Operations Manager
2 months ago
We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Proper Hospitality Solutions LLC. As a key member of our Housekeeping Leadership Team, you will be responsible for ensuring the highest standards of cleanliness and quality in our hotel facilities.
Key Responsibilities- Leadership and Management
- Supervise and manage a team of housekeeping staff to ensure efficient and effective delivery of housekeeping services.
- Develop and implement strategies to improve housekeeping operations and increase productivity.
- Conduct regular inspections to ensure compliance with hotel standards and policies.
- Quality Control
- Monitor and maintain the highest standards of cleanliness and quality in guest rooms and public areas.
- Identify and address any areas of concern or improvement.
- Develop and implement quality control procedures to ensure consistency and excellence.
- Communication and Customer Service
- Provide exceptional customer service to guests and respond to their needs and concerns.
- Communicate effectively with other departments to ensure seamless delivery of services.
- Develop and maintain positive relationships with guests, colleagues, and vendors.
- Administrative and Technical
- Manage and maintain accurate records and reports related to housekeeping operations.
- Develop and implement procedures to ensure compliance with hotel policies and procedures.
- Stay up-to-date with industry trends and best practices in housekeeping operations.
- 2 years of experience in housekeeping supervisory role in a luxury hotel setting.
- Strong leadership and management skills.
- Excellent communication and customer service skills.
- Ability to work effectively in a fast-paced environment.
- Knowledge of operational controls, budgeting, forecasting, and scheduling.
- Strong organizational and time management skills.
- Ability to lift 50 pounds without restrictions.
- Spanish speaking preferred, other languages very helpful.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
