Automotive Service Consultant
2 weeks ago
Position: Automotive Service Consultant
If you are passionate about delivering exceptional customer service and possess strong communication skills, we invite you to explore this opportunity with us at Loyalty Automotive Group.
Key Responsibilities:- Welcome service customers promptly and professionally.
- Assess vehicle needs by reviewing service history and customer requests.
- Promote relevant services, parts, and accessories through in-depth product knowledge.
- Provide precise estimates for service costs and completion times, ensuring customer approval.
- Monitor service progress and communicate any changes to customers regarding costs or services.
- Administer warranty repairs in line with manufacturer guidelines.
- Confirm service appointments and conduct follow-ups post-repair.
- Inspect vehicles before delivery to ensure all services and repairs are completed accurately.
- Adhere to state and federal regulations regarding automobile repair and consumer protection.
Requirements:
- Minimum of two years experience as a service advisor.
- High school diploma or equivalent qualification.
- Valid driver's license with a clean driving record.
- Positive attitude and energetic personality.
- Exceptional customer service skills.
- Professional appearance and strong work ethic.
- Able to thrive in a process-oriented environment.
- Excellent verbal and written communication abilities.
We offer a competitive compensation package, including paid time off, medical benefits, and an employee vehicle purchase program.
Join Us: At Loyalty Automotive Group, you will receive comprehensive training and enjoy the best benefits in the automotive industry.
The above details outline the general nature and level of work performed by individuals in this role. This is not an exhaustive list of all duties and responsibilities, and we reserve the right to modify responsibilities as necessary. We are an Equal Opportunity Employer and maintain a drug-free workplace.
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