Patient Access Associate

1 day ago


Coral Gables, Florida, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled and customer-focused Patient Access Associate to join our team at the University of Miami Health System. As a key member of our front-line staff, you will be responsible for providing exceptional patient care and administrative support to our patients, visitors, and healthcare team.

Key Responsibilities
  • Provide a warm and welcoming greeting to patients, visitors, and staff, ensuring a positive first impression of our department.
  • Answer and direct incoming calls, respond to general inquiries, and forward non-routine requests to appropriate staff for handling.
  • Assist with general administrative tasks, such as sorting mail, faxes, and troubleshooting office equipment.
  • Maintain department directories and visitation logs, ensuring accurate and up-to-date information.
  • Project a professional appearance and pleasant demeanor, creating a welcoming atmosphere for our patients and visitors.
Requirements
  • High School diploma or equivalent required.
  • Minimum 1 year of relevant experience in a healthcare or administrative setting.
What We Offer

The University of Miami offers a competitive salary and a comprehensive benefits package, including medical, dental, and tuition remission. As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, collaborating with a talented and dedicated team of healthcare professionals.

UHealth-University of Miami Health System is a leading academic medical center, providing cutting-edge patient care, medical education, and research. We are proud to serve South Florida, Latin America, and the Caribbean, and we are committed to delivering exceptional patient care and service.



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