Parking Operations Specialist

2 weeks ago


Baltimore, Maryland, United States Oak View Group Full time

Company Overview:
Oak View Group is a premier entity in venue development, management, and exceptional hospitality services tailored for the live event sector. We provide a comprehensive suite of solutions for a diverse range of world-class venues and a distinguished clientele that includes some of the most prominent arenas, convention centers, music festivals, performing arts venues, and cultural institutions globally.

Position Overview:
As a Parking Operations Specialist, your primary responsibility will be to manage traffic flow and ensure a secure and tidy environment for all visitors and staff within the parking facilities. This role typically involves working between 4 to 11 hours during scheduled events, which are predominantly held on evenings and weekends, with occasional daytime events.

Compensation:
This position offers an hourly wage of $15.

Part-Time Benefits:
For part-time roles, we provide benefits such as a 401(k) savings plan along with matching contributions.

Key Responsibilities:

  • Welcome guests as they arrive at the venue.
  • Verify prepaid parking passes.
  • Inform guests about the current parking fees.
  • Collect parking fees and manage change transactions when necessary.
  • Guide guests to the appropriate parking areas.
  • Communicate current policies regarding tailgating, permitted items, and exit procedures.
  • Regulate the flow of traffic entering, exiting, and within the parking zones.
  • Maintain a safe and clean environment by alerting the appropriate personnel to address various situations.
  • Remove traffic cones and signage once parking areas are clear.

Qualifications:

  • Possess a thorough understanding of the venue layout, especially the parking zones and exits.
  • Exhibit excellent verbal communication skills.
  • Ability to stand for the duration of a scheduled shift (minimum of 4 hours).
  • Capability to bend or twist to reach and move items at ground level (typically traffic cones or parking signs).
  • Willingness to work outdoors in various weather conditions (heat, cold, humidity, high winds, snow, or rain).
  • Availability to work scheduled events as required, including nights and weekends.

Commitment to Diversity:
At Oak View Group, we recognize that a diverse team is essential for driving innovation and excellence in the sports and live entertainment industry. We are dedicated to fostering an inclusive environment that reflects and celebrates the diverse communities we serve.

Equal Opportunity Employment:
Oak View Group is an equal opportunity employer. We do not discriminate against employees or applicants based on any legally recognized basis, including but not limited to veteran status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under applicable laws.



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