Parking Operations Manager

2 weeks ago


Baltimore, Maryland, United States Oak View Group Full time

Position Overview:
As a key member of the Oak View Group, the Parking Operations Manager will support the Director of Parking and Transportation in overseeing all aspects of parking services at CFG Bank Arena Garage for various events, daily operations, and monthly parkers.

Compensation: This position offers a competitive salary of $22.00 per hour.

Benefits: For full-time roles, we provide comprehensive benefits including Health, Dental, and Vision insurance, a 401(k) savings plan with matching contributions, and paid time off encompassing vacation days, sick leave, and holidays.

Key Responsibilities:

  • Supervise parking services personnel, including maintenance teams across various locations.
  • Execute supervisory duties in alignment with departmental policies and legal regulations, including hiring, training, scheduling, and disciplinary actions.
  • Oversee revenue collection from parking facilities, conduct audits of cashiers, manage deposit processes, and maintain financial records.
  • Contribute to the formulation and execution of departmental policies and procedures.
  • Maintain accurate records and reports for the department and its personnel.
  • Prepare payroll, revenue, and other essential reports for management and senior leadership.
  • Generate incident and damage reports as necessary.
  • Ensure the cleanliness and upkeep of parking facilities and manage capital acquisitions.
  • Collaborate with other departments to enhance guest experiences and address any issues proactively.
  • Assist in the preparation of monthly SEA and URA Flash Parking Reports.
  • Produce daily reports related to parking operations.
  • Act as the department's representative in construction, repair, and maintenance projects.

Qualifications:

  • Associate's degree in Business or Operations, with a minimum of 5 years of experience in parking services or event management, including at least one year in a supervisory role; or an equivalent combination of education and experience.
  • Exceptional oral and written communication skills, with the ability to work independently and demonstrate effective human relations and conflict resolution capabilities.
  • Proficient in computer applications, including word processing and spreadsheets.
  • Ability to interpret scientific and technical documents, financial reports, and respond to inquiries from customers and regulatory bodies.
  • Strong analytical skills to define problems, collect data, and draw valid conclusions.
  • Experience in supervising and motivating a diverse team.

Vaccination Statement:
We are dedicated to maintaining a safe environment for all employees, guests, and partners. We encourage our team members to stay vaccinated and boosted against COVID-19 to ensure the health and safety of everyone involved.



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