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Senior Billing Specialist

2 months ago

Seattle, Washington, United States New Engen Inc Full time
About New Engen:
New Engen is a digital marketing agency focused on delivering impactful results for brands throughout the customer journey—maximizing, measuring, and optimizing every step. With a genuine passion for brand development, a commitment to challenging conventional methods, and extensive digital expertise across various sectors, we position our clients at the forefront of digital marketing innovation.

What distinguishes us? Our team—humble pioneers redefining the digital marketing landscape. Together, we cultivate an agency culture that prioritizes collaboration, continuous learning, and creativity. Become part of a community that creates real impact in a dynamic environment.

Position Overview:
The Staff Accountant will oversee and enhance the billing processes while ensuring the prompt collection of outstanding invoices. This position demands strong analytical capabilities, meticulous attention to detail, and exceptional communication skills to effectively engage with clients and internal teams.

Key Responsibilities:
  • Billing Management:
    • Generate and dispatch precise invoices to clients promptly.
    • Verify billing information, including advertising placements, campaign timelines, and pricing models.
    • Address any billing discrepancies or issues in collaboration with internal teams and clients.
    • Maintain and update client billing records within the accounting system.
  • Collections Oversight:
    • Track accounts receivable and identify overdue accounts.
    • Initiate collection efforts through email communications and collaboration with the sales team.
    • Document daily collection activities and provide status updates.
    • Escalate unresolved issues to the Revenue Manager.
  • Reporting and Analysis:
    • Produce and analyze aging reports to monitor outstanding invoices and payment trends.
    • Prepare regular reports on collection activities and billing performance for management review.
    • Assist in month-end closing activities related to accounts receivable and billing.
  • Client Relationship Management:
    • Effectively communicate with clients regarding their billing inquiries and concerns.
    • Deliver exceptional customer service and maintain positive client relationships.
    • Collaborate with sales and account management teams to address client needs and enhance billing processes.
  • Compliance and Documentation:
    • Ensure adherence to company policies and procedures related to billing and collections.
    • Maintain accurate and organized records of all billing and collection activities.
Qualifications:
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
  • 2-3 years of experience in billing, collections, or a similar role, preferably within the AdTech or advertising sector.
  • Proficiency in NetSuite, Salesforce, and Microsoft Office Suite (Excel, Word, Outlook).
  • Strong analytical and problem-solving skills with a keen attention to detail.
  • Excellent communication and negotiation abilities.
  • Capability to work independently and collaboratively in a fast-paced environment.
  • Familiarity with AdTech industry billing practices and terminology is advantageous.
Benefits:
  • Comprehensive Medical, Dental, and Vision coverage, along with Short/Long-Term Disability and Life/AD&D insurance.
  • 401k plan with employer matching.
  • Health Savings Account (HSA) with employer contributions.
  • Flexible Vacation and Paid Time Off (PTO) plan.
  • Paid Maternity and Paternity leave.
  • Paid Holidays.
  • Remote and flexible work schedule.
  • Casual office environment.
Salary Range: $50,000 - $60,000
This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidate's qualifications and experience.

Core Values:
Integrity and Empathy:
We act with integrity, humility, and altruism, promoting diversity, equity, inclusion, and belonging in every aspect of our business.

Excellence:
We take pride in our work, continually striving for executional excellence and mastery of our craft.

Growth Mindset:
We embrace challenges and feedback as opportunities for improvement, finding joy in the process of mastering complex problems.

Collaborative Spirit:
We believe in our collective mission and prioritize teamwork to achieve shared goals.