Lighting Quotations Specialist
3 weeks ago
Itasca, Illinois, United States
Evergreen Supply Company
Full time
Job OpportunityEvergreen Supply Company is seeking a skilled professional to fill the role of Lighting Quotations Specialist. This position involves providing exceptional customer service, resolving technical issues, and maintaining accurate customer records.Responsibilities- Respond to customer inquiries and concerns in a timely and professional manner
- Provide detailed information about products and services, including features and benefits
- Troubleshoot and resolve product issues and concerns, escalating complex problems to senior team members as needed
- Document and update customer records to ensure accurate and up-to-date information
- Develop and maintain a comprehensive knowledge base of products and services to ensure expert-level understanding
- Previous experience in customer service, sales, or a related field
- Excellent communication and interpersonal skills, with the ability to build rapport with clients
- Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment
- Positive and professional demeanor, with a strong commitment to customer satisfaction
- Excellent written and verbal communication skills, with the ability to articulate complex information in a clear and concise manner