Lighting Quotations Specialist

3 weeks ago

Itasca, Illinois, United States Evergreen Supply Company Full time
Job OpportunityEvergreen Supply Company is seeking a skilled professional to fill the role of Lighting Quotations Specialist. This position involves providing exceptional customer service, resolving technical issues, and maintaining accurate customer records.Responsibilities
  • Respond to customer inquiries and concerns in a timely and professional manner
  • Provide detailed information about products and services, including features and benefits
  • Troubleshoot and resolve product issues and concerns, escalating complex problems to senior team members as needed
  • Document and update customer records to ensure accurate and up-to-date information
  • Develop and maintain a comprehensive knowledge base of products and services to ensure expert-level understanding
Requirements
  • Previous experience in customer service, sales, or a related field
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients
  • Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment
  • Positive and professional demeanor, with a strong commitment to customer satisfaction
  • Excellent written and verbal communication skills, with the ability to articulate complex information in a clear and concise manner
About Evergreen Supply CompanyA 35-year-old electrical distributor with a reputation for excellence and a commitment to customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for growth and development.