Field Service Specialist

2 days ago


Itasca, Illinois, United States Sterling Engineering Full time
Job Title: Field Service Specialist

Join Sterling Engineering as a Field Service Specialist and take on a challenging role that requires strong mechanical aptitude and excellent communication skills. As a Field Service Specialist, you will be responsible for providing technical support to clients during machinery installations and troubleshooting technical issues. You will work under the management of the Director of Service and will be responsible for building good customer relationships and ensuring customer satisfaction.

Key Responsibilities:

  • Assist with providing on-time and on-budget installations.
  • Train client staff on machinery usage and maintenance.
  • Assist with the commissioning and testing of machinery.
  • Build good customer relationships and ensure customer satisfaction.
  • Assist with the building and testing of custom machinery in shop when not traveling.

Requirements:

  • Ability to travel 60-70% of the time during the week.
  • Strong mechanical aptitude.
  • Ability to read and utilize mechanical and construction drawings/models to help build equipment and install equipment correctly in the field.
  • Experience in a machinery or construction trade.
  • Excellent communication skills and ability to provide daily schedule updates to management and customers.
  • Ability to operate under minimal supervision.

About Sterling Engineering:

Sterling Engineering is a leading engineering staffing agency with hundreds of opportunities with top employers. We offer a referral bonus for every referral that we place. If you have a friend or colleague seeking their next move in engineering, we could have their next opportunity.



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