Field Service Specialist

4 days ago


Itasca, Illinois, United States Sterling Engineering Full time

Job Title: Field Service Specialist

Job Summary:

We are seeking a skilled Field Service Specialist to join our team at Sterling Engineering. As a Field Service Specialist, you will be responsible for providing technical support to our clients during the process of machinery installations, or if the client is having technical issues with the machinery.

Responsibilities:

  • Assist with providing on-time and on-budget installations.
  • Train client staff on machinery usage and maintenance.
  • Assist with the commissioning and testing of machinery.
  • Building good customer relationships and ensuring customer satisfaction.
  • Assist with the building and testing of custom machinery in shop when not traveling.

Requirements:

  • Ability to travel 60-70% of the time during the week.
  • Strong mechanical aptitude.
  • Ability to read and utilize mechanical and construction drawings/models to help build equipment, and to install equipment correctly in the field.
  • Experience in a machinery or construction trade.
  • Excellent communication skills, and ability to provide daily schedule updates to management and customers.
  • Ability to operate under minimal supervision.


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