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Customer Service Representative

2 months ago

Clifton, New Jersey, United States Walgreens Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service
    • Engage with customers to understand their needs and provide personalized service.
    • Resolve customer complaints and concerns in a professional and courteous manner.
  • Cash Handling
    • Operate a cash register to process transactions accurately and efficiently.
    • Handle customer payments, including cash, credit, and debit transactions.
  • Store Maintenance
    • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
    • Restock shelves and merchandise as needed.
  • Operations
    • Process customer transactions, including sales, returns, and exchanges.
    • Assist with inventory management, including counting and reconciling inventory.
  • Teamwork
    • Collaborate with colleagues to achieve sales and customer service goals.
    • Participate in team meetings and contribute to team discussions.
Requirements
  • Education
    • High school diploma or equivalent required.
  • Experience
    • Previous retail or customer service experience preferred.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and multitask.
    • Basic math skills and accuracy with handling cash and operating a cash register.
What We Offer

As a Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and fast-paced retail environment. You will be part of a team that is dedicated to delivering exceptional customer service and providing a positive shopping experience for our customers.