Patient Support Coordinator

1 day ago

Troy, Michigan, United States CommUnityCare Full time

**Job Summary**

CommUnityCare is seeking a highly organized and detail-oriented Patient Support Specialist to join our team. As a Patient Support Specialist, you will play a critical role in ensuring the smooth operation of our medical office.

**Key Responsibilities:**

  • Greet and check in patients in a timely and professional manner.
  • Process incoming calls and messages in accordance with office policies and procedures.
  • Schedule appointments for patients, adhering to office protocols for access to care.
  • Schedule follow-up appointments as directed by providers or indicated on encounter forms.
  • Obtain patient signatures on necessary waivers according to insurance requirements.
  • Organize and monitor provider schedules to ensure timely patient flow.
  • Verify patient insurance coverage and demographic information at each visit and update as necessary.

**Requirements:**

  • High school graduate or equivalent with additional education desirable.
  • Previous clerical experience in a medical practice preferred.
  • Strong computer skills and knowledge of medical terminology.
  • Ability to maintain confidentiality and discretion.

**What We Offer:**

  • Competitive salary and comprehensive benefits package.
  • Opportunity to work in a business casual environment.
  • Equal opportunity employer committed to diversity and inclusion.

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