Patient Experience Coordinator

2 days ago


Glen Cove, New York, United States Northwell Health Full time
Job Title: Patient Experience Coordinator

At Northwell Health, we are committed to delivering exceptional patient care and experiences. As a Patient Experience Coordinator, you will play a vital role in fostering a culture of care and compassion throughout our organization.

Key Responsibilities:

  • Collaborate with healthcare teams to identify and implement patient experience improvements.
  • Develop and maintain relationships with patients, families, and staff to ensure a positive experience.
  • Support the development and implementation of patient-centered programs and initiatives.
  • Collect and analyze patient feedback to inform quality improvement efforts.
  • Participate in quality improvement projects and initiatives to enhance patient experience.

Requirements:

  • Bachelor's degree in a related field or equivalent experience.
  • 1-3 years of experience in patient experience, customer service, or a related field.


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