Patient Experience Coordinator
2 days ago
At Northwell Health, we are committed to delivering exceptional patient care and experiences. As a Patient Experience Coordinator, you will play a vital role in fostering a culture of care and compassion throughout our organization.
Key Responsibilities:
- Collaborate with healthcare teams to identify and implement patient experience improvements.
- Develop and maintain relationships with patients, families, and staff to ensure a positive experience.
- Support the development and implementation of patient-centered programs and initiatives.
- Collect and analyze patient feedback to inform quality improvement efforts.
- Participate in quality improvement projects and initiatives to enhance patient experience.
Requirements:
- Bachelor's degree in a related field or equivalent experience.
- 1-3 years of experience in patient experience, customer service, or a related field.
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