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Client Relations Specialist

2 months ago


Hobbs, New Mexico, United States 4 Rivers Equipment Full time

Position Overview
If you excel in customer service, take pleasure in fulfilling client needs, and possess outstanding communication abilities, we invite you to explore this opportunity. This role is pivotal in ensuring client satisfaction across our parts and service divisions.

Benefits
- Comprehensive Medical/Dental/Vision Plans
- 401K and Roth IRA Options
- 401K Matching & Profit Sharing
- Life Insurance/AD&D
- Continuous Online Education, including specialized training programs
- Tuition Assistance
- Sponsorship for Technical Programs
- Paid Time Off
- Volunteer Time Off
- Employee Discounts
- Tailored Career Development

Company Overview
Joining 4Rivers Equipment means becoming part of a distinguished John Deere team. With a network of locations, we provide opportunities for career advancement in a collaborative and enjoyable work atmosphere.

Our Mission
To enhance the lives of our clients, partners, and employees, fostering a sense of community and partnership.

Key Responsibilities
- Drive additional parts sales by developing estimates and quotes as necessary.
- Identify and engage potential new clients.
- Collaborate with the Parts Manager on customer needs and promotional activities.
- Maintain inventory systems for parts.
- Expedite urgent parts deliveries.

- Boost labor sales by coordinating with the Service Manager on service quotes and client inquiries.
- Promote service agreements and maintenance packages.
- Seek out new client opportunities.
- Advocate for extended warranty options.

- Cultivate client loyalty by representing the 4Rivers brand effectively. Communicate client issues to management for resolution.
- Complete required training and certification paths.
- Establish a schedule for client outreach in your designated area.
- Document client interactions and maintain accurate records.
- Meet established sales targets.

Qualifications
- High School Diploma or equivalent.
- Professional demeanor and appearance.
- Strong industry knowledge or a willingness to learn quickly.
- Excellent communication skills.
- Energetic, sociable, and self-driven.
- Assertive with a positive attitude.
- Capable of making informed decisions.
- Attentive listener.
- Strong work ethic.

Diversity and Inclusion
4Rivers Equipment is an equal opportunity employer. We encourage individuals with disabilities to apply and are dedicated to providing reasonable accommodations throughout the hiring process and employment.

Ready to embark on a rewarding career journey? Join the 4Rivers Equipment family and contribute to our mission.