Hotel Service Professional
1 day ago
We are seeking a skilled Hotel Service Professional to join our team at ARRIVE Hotel Palm Springs. As a key member of our front desk and bar team, you will be responsible for providing exceptional guest experiences, ensuring seamless check-in and check-out processes, and delivering outstanding service in our poolside restaurant and bar.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be responsible for managing multiple tasks simultaneously, including checking guests into rooms, handling phone calls and emails, and maintaining accurate records.
In addition to your excellent customer service skills, you will also need to be proficient in basic arithmetic and computer skills, with the ability to learn and use our hotel software system efficiently. Previous experience in a similar role is highly desirable, but not essential. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
Estimated Salary: $40,000 - $60,000 per year, depending on experience.
Benefits: Competitive compensation package, including medical, dental, vision, and life insurance; 401(k) retirement plan; paid time off, holiday pay, and sick pay; career advancement opportunities; professional development support; amazing employee discounts on hotels and dining across our portfolio.
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Guest Experience Specialist
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