Family Support Case Manager
1 week ago
Overview:
The Case Manager I role operates under the guidance of the Family Development Program Manager, delivering essential emergency and supportive services to individuals experiencing housing challenges in the community.
Key Responsibilities:
- Evaluate clients' urgent situations and immediate requirements
- Assist the Family Development team in their initiatives
- Leverage resources from Community Action Services & Food Bank (CASFB)
- Provide referrals to community resources
- Engage and recruit eligible individuals for the program's case management services
- Conduct follow-up consultations to ensure ongoing support
- Organize family-oriented activities and document their outcomes
- Accurately record services provided and their results
- Collaborate with other CASFB staff to address community needs
Qualifications:
- At least two years of post-secondary education in Human Services or Social Work
- A minimum of two years of relevant work experience
- Familiarity with resources available in the Family Development program and the wider community
- Strong written and verbal communication abilities
- Access to reliable transportation and willingness to work flexible hours
- Spanish language proficiency is preferred
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