Family Assistance Specialist

1 week ago


Provo, Utah, United States COMMUNITY ACTION SERVICES Full time
Case Manager I

Overview:

The Case Manager I role operates under the guidance of the Family Development Program Manager, focusing on delivering both emergency and ongoing support services to individuals in need, particularly those experiencing housing instability.

Key Responsibilities:

  • Evaluate clients' urgent situations and immediate requirements
  • Assist the Family Development team in their initiatives
  • Leverage resources available through Community Action Services & Food Bank (CASFB)
  • Provide referrals to community resources
  • Engage eligible individuals for participation in the case management program
  • Conduct follow-up consultations to ensure ongoing support
  • Organize family-oriented activities and track their outcomes
  • Accurately document services provided and their results
  • Collaborate with other CASFB staff to tackle community challenges

Qualifications:

  • A minimum of two years of post-secondary education in Human Services or Social Work
  • At least two years of relevant work experience in similar roles
  • Familiarity with resources available within the Family Development program and the wider community
  • Strong written and verbal communication abilities
  • Access to reliable transportation and flexibility in scheduling
  • Spanish language proficiency is preferred


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