Paratransit Operations Manager

7 days ago


Costa Mesa, California, United States First Student Canada-Transco Full time
Job Title: Paratransit Operations Manager

First Student Canada-Transco is seeking a highly skilled and experienced Paratransit Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the safe and efficient operation of our paratransit services.

Responsibilities:
  • Manage and supervise a team of operations staff to ensure the smooth delivery of paratransit services.
  • Develop and implement operational policies and procedures to improve service quality and efficiency.
  • Collaborate with other departments to ensure seamless integration of services and effective communication.
  • Monitor and analyze operational data to identify areas for improvement and implement changes as needed.
  • Ensure compliance with regulatory requirements and company policies.
Qualifications:
  • High school diploma required, Bachelor's degree preferred.
  • Two years of experience in demand responsive customer service, preferably in a paratransit or transportation role.
  • Hands-on computer experience and knowledge of Trapeze PASS.
  • Ability to effectively prioritize tasks and manage time effectively.

First Student Canada-Transco is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.


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