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Clinic Operations Manager

2 months ago

Costa Mesa, California, United States Cosmetic Physician Partners Full time
Job Overview

Cosmetic Physician Partners is establishing a leading network of physician-led aesthetic clinics across the United States. We are currently in search of a seasoned Location Manager to oversee operations at one of our esteemed partner clinics.

Position Summary:
The Location Manager plays a crucial role in managing the daily operations of the clinic, ensuring that both front and back-office functions run seamlessly. This position is vital for maintaining high standards of service and operational efficiency.

Key Responsibilities:

  • Formulate strategies to enhance operational efficiency, elevate patient satisfaction, and increase profitability.
  • Collaborate with the executive team to align departmental objectives with the overarching goals of the organization.
  • Ensure the clinic is well-stocked and that resources are adequately supplied, maintaining a pristine environment.
  • Work closely with Human Resources to recruit, train, and assess staff, ensuring optimal team performance.
  • Exhibit outstanding customer service by addressing patient inquiries and resolving issues promptly.
  • Assist in managing staff schedules, approving time-off requests, and overseeing time clock entries.
  • Monitor expenditures to ensure compliance with budgetary constraints.
  • Serve as a communication bridge between Physicians, Administrators, and the Patient Care team, providing updates on key metrics such as revenue and staffing.

Qualifications:

  • A minimum of two years of experience in business management and administrative roles within the medical sector, ideally in Plastic Surgery or Aesthetics.
  • Bilingual in Mandarin is advantageous.
  • A background in sales and customer service is essential.
  • Ability to prioritize tasks and manage multiple responsibilities in a dynamic, high-volume environment.

Cosmetic Physician Partners, LLC is committed to equal employment opportunities. All candidates will be evaluated without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.