Financial Services Representative

1 week ago


Covington, Kentucky, United States Fidelity Investments Full time
Launch Your Career with Fidelity Investments

We are seeking a talented Financial Customer Associate to join our team at Fidelity Investments. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our clients.

About the Role

This is a full-time hourly contact center position that offers the opportunity to work extra hours based on business needs and your availability. You will be responsible for handling a variety of customer inquiries and providing support through multiple channels, including phone, email, and live chat.

Key Responsibilities
  • Provide exceptional customer service and support through phone, email, and live chat
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with team members to achieve business objectives
  • Participate in ongoing training and development to enhance skills and knowledge
What We Offer

At Fidelity Investments, we are committed to investing in our associates and providing a supportive and inclusive work environment. As a Financial Customer Associate, you will have access to:

  • Ongoing training and development opportunities
  • A comprehensive benefits package, including health insurance, dental insurance, vision insurance, and 401(k) matching
  • A competitive hourly rate and opportunities for overtime
  • A dynamic and supportive work environment
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Ability to type 40 words per minute and pass a standard English grammar test
How to Apply

If you are a motivated and customer-focused individual who is looking to launch your career in financial services, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].



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