Financial Services Representative
1 week ago
We are seeking a talented Financial Customer Associate to join our team at Fidelity Investments. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our clients.
About the RoleThis is a full-time hourly contact center position that offers the opportunity to work extra hours based on business needs and your availability. You will be responsible for handling a variety of customer inquiries and providing support through multiple channels, including phone, email, and live chat.
Key Responsibilities- Provide exceptional customer service and support through phone, email, and live chat
- Handle customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with team members to achieve business objectives
- Participate in ongoing training and development to enhance skills and knowledge
At Fidelity Investments, we are committed to investing in our associates and providing a supportive and inclusive work environment. As a Financial Customer Associate, you will have access to:
- Ongoing training and development opportunities
- A comprehensive benefits package, including health insurance, dental insurance, vision insurance, and 401(k) matching
- A competitive hourly rate and opportunities for overtime
- A dynamic and supportive work environment
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and analytical skills
- Ability to type 40 words per minute and pass a standard English grammar test
If you are a motivated and customer-focused individual who is looking to launch your career in financial services, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
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