Customer Service Representative
4 weeks ago
Are you ready to embark on a rewarding career at Fidelity Investments? We're seeking talented individuals to join our customer service team, where you'll have the opportunity to make a meaningful impact on our customers' lives.
About the RoleThis is a full-time hourly phone position that offers a unique blend of remote and on-site work. As a Customer Service Representative, you'll be responsible for providing exceptional customer service, answering questions, and resolving issues in a timely and professional manner.
What You'll Do- Provide outstanding customer service via phone, email, and digital channels
- Assist customers with a range of needs, from account balance inquiries to withdrawals and transfers
- Develop and hone your skills through training and coaching
- Work collaboratively with a team of professionals to achieve business objectives
- A comprehensive training program to help you succeed in your role
- A supportive team environment with opportunities for growth and development
- A competitive hourly rate and benefits package
- The chance to work with a leading financial services company
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and analytical skills
- Ability to type 40 words per minute and pass a standard English grammar test
Fidelity Investments is a leading financial services company that offers a range of benefits and opportunities for growth and development. Our company culture values diversity, inclusion, and employee well-being, and we're committed to creating a positive and supportive work environment.
Join our team and launch your career in customer service today
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