Customer Service Representative

17 hours ago

Covington, Kentucky, United States Fidelity Investments Full time
Job Overview:

Unlock Your Potential in Financial Services

Fidelity Investments is seeking a talented individual to join our team as a Customer Service Representative. In this role, you will have the opportunity to develop your skills and knowledge in the financial services industry while providing exceptional customer service to our clients.

Key Responsibilities:

  • Provide timely and accurate responses to customer inquiries via phone, email, and chat
  • Assist customers with a range of financial services, including account management, investment advice, and product information
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience

What We Offer:

  • A comprehensive training program to develop your skills and knowledge in financial services
  • A supportive and collaborative team environment
  • Opportunities for career advancement and professional growth
  • A competitive compensation and benefits package

Requirements:

  • High school diploma or equivalent required; degree in finance or related field preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic knowledge of financial services and products

Why Join Fidelity:

Fidelity Investments is a leader in the financial services industry, with a commitment to providing exceptional customer service and support. We offer a dynamic and inclusive work environment, with opportunities for career advancement and professional growth. If you are passionate about delivering exceptional customer service and have a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.

Certifications:

Fidelity Investments is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.

Learn More:

For more information about Fidelity Investments and our career opportunities, please visit our website at fidelity.com/careers.

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