Account Manager

2 days ago


Redding, California, United States Genesis Global Group Full time
Job Title: Entry-Level Account Manager

We are seeking a highly motivated and results-driven Entry-Level Account Manager to join our sales team at Genesis Global Group. As an Account Manager, you will be responsible for maintaining a large client base of existing customers and serving as a liaison between management and customers to resolve any customer issues.

Key Responsibilities:
  • Grow client base revenues by presenting new test information, up-selling, and seeking out new sources of revenue from existing clients
  • Establish positive long-term client relationships
  • Educate and train clients, research problems, and coordinate solutions between the laboratory and client
  • Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
  • Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
  • Maintain knowledge of competitors and their presence in assigned territory
Requirements:
  • 1-3 years of successful customer service experience
  • Well-developed multi-tasking, organizational skills, and detail orientation are key to success
  • Energy, motivation, enthusiasm, and integrity
  • Excellent written and verbal communication skills
  • Must demonstrate sound judgment and decision-making ability
  • Computer proficiency in MS Office, Excel, e-mail, and internet functions
Physical Demands:
  • Use hands to handle, control, or feel objects, tools, or controls
  • Ability to sit, stand, and walk
  • Ability to drive motor vehicle
Workplace Conditions:
  • Requires frequent traveling by motor vehicle
  • May be exposed to various workplace environments when meeting with customers
Education and Certifications:
  • Medical Assistant certification or Associate Degree, BA/BS preferred

Genesis Global Group is a privately held collection of vertically integrated domestic and international companies that delivers deep expertise, objective solutions, customized products, and unparalleled service spanning the sectors of biotechnology, health care, manufacturing, real estate, and hospitality.


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