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Operations Manager

2 months ago

Redding, California, United States Loomis Full time
{"Job Title": "Operations Manager", "Job Description": "

Overview

Loomis, a leading provider of armored transportation and cash management services, seeks an experienced Operations Manager to oversee the daily operations of our branches. As a key member of our leadership team, you will be responsible for ensuring the safe and efficient transportation of cash and valuables, as well as maintaining a high level of customer satisfaction.

Key Responsibilities

  • Recruit, train, and develop operations personnel to ensure a high level of performance and customer satisfaction.
  • Oversee the coordination of route, dispatch, vault, and terminal operations to ensure seamless execution.
  • Monitor and control costs to ensure profitability and efficiency.
  • Ensure the safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures.
  • Investigate accidents and process required paperwork.
  • Develop and maintain customer service capabilities among all operations staff.
  • Respond to customer inquiries and complaints.
  • Control overtime hours, monitor employee vacation schedule, and maintain effectiveness and efficiency of route, terminal, and vault operations.
  • Deliver employee training to licensed armed driver/guards and terminal employees who operate or support armored transportation routes.
  • Establish and maintain cooperative relationships with local, state, and federal law enforcement agencies.
  • Maintain company compliance with regulatory statutes involving DOT, OSHA, and EPA.

Requirements

  • 3-5 years of leadership experience in logistics or transportation.
  • College education or military experience preferred.
  • 1-2 years of safety and security experience a plus.

Benefits

  • Vacation and sick time (PTO), as well as paid holidays.
  • Health and dental insurance.
  • Vision insurance.
  • 401(k) plan.
  • Basic life insurance plan.
  • Voluntary life insurance plan.
  • Flexible spending and health savings account.
  • Dependent care account.
  • Industry-leading training and development.

About Loomis

Loomis is an equal opportunity employer and a drug-free workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.

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