Veteran Support Coordinator

2 weeks ago


Huntington Park, California, United States The Salvation Army, Community Integration Services Full time
Job Overview

The Veteran Support Coordinator (VSC) within the Community Integration Services (CIS) for the SSVF Program plays a vital role in a collaborative team dedicated to assisting clients in the community. The VSC will deliver transitional support and case management services to individuals enrolled in the SSVF Program, encompassing a variety of essential activities.

Key Responsibilities
  • Engage in street outreach and collaborate with other homeless service providers in targeted areas.
  • Focus outreach efforts primarily in designated Service Planning Areas, while also extending support to outreach events beyond these regions.
  • Participate in collaborative case conferences, program meetings, and other relevant gatherings.
  • Utilize screening tools to evaluate housing obstacles and identify necessary services.
  • Perform pre-screening assessments to determine eligibility for the SSVF Program.
  • Conduct intake interviews and needs assessments for program participants, crafting individualized service plans.
  • Research and establish connections with landlords to create a network of housing options for participants.
  • Assist participants in identifying suitable neighborhoods and conducting housing searches, including negotiations with landlords.
  • Maintain strong relationships with landlords and property management entities.
  • Support the application process for both subsidized and unsubsidized housing.
  • Inspect potential housing units to ensure they meet program standards.
  • Provide education on tenant rights, responsibilities, and effective communication with landlords.
  • Keep an open line of communication with landlords to address any concerns and ensure satisfaction with the program.
  • Deliver comprehensive case management services, including budget planning, resource provision, and goal tracking.
  • Collaborate with housing relocation specialists to assist participants in their transition to permanent housing.
  • Work alongside vocational specialists to connect participants with employment and training opportunities.
  • Facilitate internal referrals to maximize housing sustainability.
  • Provide home-based case management services post-transition to permanent housing.
  • Conduct home visits for program recertification and evaluate ongoing service needs.
  • Document and maintain accurate records of services provided in the Homeless Management Information System (HMIS).
  • Engage in bi-weekly case management meetings and attend required training sessions.
  • Prepare and submit necessary case and program reports.
  • Assist clients with transportation to appointments and activities as needed.
  • Provide crisis intervention when necessary.
  • Participate in regular staff meetings and trainings as directed by management.
  • Share on-call duties with the multi-disciplinary team.
  • Ensure proper maintenance of program vehicles, including routine checks and reporting issues.
  • Address complaints from landlords and participants regarding housing conditions and mediate as needed.
  • Coordinate vehicle maintenance with local service providers.
  • Adopt a proactive approach to assist clients in maintaining housing and achieving independent living.
  • Possess a registered and insured vehicle.
  • Perform additional duties as assigned.
Working Environment

Most direct service activities occur in community settings, such as clients' residences, rather than at a fixed office location. The VSC must be physically capable of performing various tasks, including walking, standing, bending, and lifting up to 25 lbs.

Qualifications
  • Bachelor's degree in social work or a related field, or three years of experience in homeless services.
  • Strong communication skills.
  • Ability to obtain First Aid/CPR certification within the first 90 days of employment.
  • Valid California Class C Driver License or alternative transportation method for job-related tasks.
  • Commitment to the mission of The Salvation Army.
  • Ability to represent the organization positively within the community.
  • Dedication to working with disabled veterans.
  • Veteran status is a plus.
  • Strong teamwork skills and a commitment to excellence in service delivery.
  • Ability to build a network of community providers to support the transition from homelessness to permanent housing.

We look forward to your interest in joining our team.



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