Front Desk Coordinator
1 week ago
The Alcoholic Rehabilitation Services of Hawaii, Inc. is seeking a highly organized and detail-oriented Front Desk Receptionist to join our team. As the first point of contact for clients and visitors, this role is critical in providing exceptional customer service and ensuring a smooth experience for all individuals interacting with our facility.
Key Responsibilities- Assure the confidentiality of client identity, organizational, and client-related documents.
- Maintain accurate records regarding visitor/contact logs, client intakes, exit interviews, and other relevant documents.
- Assist the clinical department in the management of client belongings to restrict unauthorized items in the treatment setting.
- Answer telephones, greet visitors, and announce visitors to the appropriate departments, ensuring proper front desk coverage.
- Maintain screening/assessment packets for the Intake Department.
- Assist Admissions staff with assessments by helping potential clients complete assessment forms.
- Schedule client exit interviews with Administrative Management.
- Process incoming/outgoing mail, maintain the postal meter machine, and keep a monthly postage log.
- Assist administrative and admissions staff with data entry, billing, copying, and distribution of memos and correspondence.
- Manage waiting area activity levels and assist clients reporting for treatment as needed.
- Maintain electronic files.
- Check client insurance status.
- Assist with maintaining waitlists.
- Assist Clinical Admin with client chart closures and transfers.
- Maintain lunch lists, accept payments, and dispense lunch tickets.
- High school diploma or GED equivalent.
- Typing skills of 40 wpm and clerical and data entry skills.
- Previous experience with multi-line telephone systems.
- Knowledge of computer operations.
- Excellent telephone skills and customer service skills.
- Strong organizational skills.
- Good written and verbal communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Ability to respond calmly and efficiently in stressful situations.
- Ability to work as a team member within Hina Maukas philosophy.
Light physical effort; occasional standing/walking. May be exposed to infectious and contagious diseases.
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Front Desk Coordinator
2 weeks ago
Kaneohe, Hawaii, United States The Alcoholic Rehabilitation Services of Hawaii, Inc. Full timeJob SummaryThe Alcoholic Rehabilitation Services of Hawaii, Inc. is seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. As the first point of contact for clients and visitors, this role is critical to the smooth operation of our facility.Key Responsibilities:Ensure confidentiality of client identity and organizational...
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Front Desk Receptionist
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Kaneohe, Hawaii, United States The Alcoholic Rehabilitation Services of Hawaii, Inc. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at The Alcoholic Rehabilitation Services of Hawaii, Inc. This role is responsible for providing exceptional customer service, managing front desk operations, and supporting the admissions and adult services team.Key ResponsibilitiesEnsure confidentiality...
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