Player Development Manager

2 weeks ago


Tampa, Florida, United States iCIMS Organic ZipApply Full time
Senior Casino Marketing Specialist

Estimated Salary: $80,000 - $120,000 per year.

This high-profile role focuses on building strong relationships with guests and identifying opportunities to increase revenue for Seminole Hard Rock Hotel & Casino-Tampa.

Key Responsibilities:
  • Market Analysis and Strategy: Develop and implement targeted marketing campaigns to attract new customers and retain existing ones, utilizing market research and data analysis to optimize results.
  • Guest Experience: Ensure exceptional guest service by effectively handling complaints, providing personalized recommendations, and making arrangements for special requests.
  • Revenue Growth: Drive revenue growth through strategic partnerships, promotions, and events, working closely with cross-functional teams to achieve sales targets.
  • Data Management: Maintain accurate records of customer interactions, tracking visits, and managing player ratings to inform future marketing efforts.
Requirements:
  • Bachelor's degree in Business, Marketing, or a related field preferred.
  • 5-7 years of experience in player development or casino marketing, including established relationships with key stakeholders.
  • Excellent communication, interpersonal, and problem-solving skills, with the ability to work in a fast-paced environment.
  • Candidates must be able to maintain confidentiality and handle sensitive information with discretion.
Work Environment:

Seminole Gaming is an equal opportunity employer. The Tribal Council gives preference in all employment practices to Native Americans, followed by members of other federally recognized Native American Tribes.



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