Billing and Collections Specialist
3 days ago
Job Summary:
The Billing and Collections Specialist will be responsible for managing all aspects of patient/client billing and collections, ensuring timely payment and follow-up. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
Key Responsibilities:
- Accountable for accounts receivable balance, inclusive of billing and collections.
- Performs billing functions, including utilizing system to bill patients and clients and monitor status of billed and unbilled accounts.
- Interacts with electronic biller to ensure all claims are accurate and processed in a timely manner.
- Ensures proper controls are adhered to for accuracy and timeliness of billing.
- Reviews unbilled accounts report, re-bills on hold and cash application weekly and performs follow up to meet company standards.
- Performs collections function pro-actively to ensure timely payment.
- Interacts with centralized cash application department to ensure accuracy in applied cash.
- Provides input on process improvements.
- Meets weekly with Administrator/Operations Manager to provide detailed status report on progress of billing and collections/unbilled report and overdue balances and discusses plans of action.
- Develops, implements and processes resources in collaboration with Administrator/Operations Manager where applicable in order to improve or maintain billing and collection in adherence with company standard levels.
- Interacts with a variety of personnel in the branch offices to achieve outcomes.
- Completes other assignments as requested and assigned.
Requirements:
- Associates Degree in related field or equivalent work experience.
- Minimum two (2) years billing/collection experience preferably in healthcare.
- In-depth knowledge of healthcare industry billing.
- Detail oriented with strong organization, analytical and problem-solving skills.
- Proficient with software and systems, Excel.
- Excellent communication and interpersonal skills.
Working Conditions:
- Work is normally performed in a typical interior/office work environment.
- Ability to work flexible schedule and/or evening hours as needed.
- Sits most of the time; infrequent to occasional walking or standing.
- Ability to sit in front of CPU for long periods of time.
- Physical activity is sedentary and may require occasional lifting or carrying up to 10 lbs.
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