Billing and Collections Specialist

3 days ago


Wilson, North Carolina, United States Interim HealthCare - Charlotte, NC Full time

Job Summary:

The Billing and Collections Specialist will be responsible for managing all aspects of patient/client billing and collections, ensuring timely payment and follow-up. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.

Key Responsibilities:

  • Accountable for accounts receivable balance, inclusive of billing and collections.
  • Performs billing functions, including utilizing system to bill patients and clients and monitor status of billed and unbilled accounts.
  • Interacts with electronic biller to ensure all claims are accurate and processed in a timely manner.
  • Ensures proper controls are adhered to for accuracy and timeliness of billing.
  • Reviews unbilled accounts report, re-bills on hold and cash application weekly and performs follow up to meet company standards.
  • Performs collections function pro-actively to ensure timely payment.
  • Interacts with centralized cash application department to ensure accuracy in applied cash.
  • Provides input on process improvements.
  • Meets weekly with Administrator/Operations Manager to provide detailed status report on progress of billing and collections/unbilled report and overdue balances and discusses plans of action.
  • Develops, implements and processes resources in collaboration with Administrator/Operations Manager where applicable in order to improve or maintain billing and collection in adherence with company standard levels.
  • Interacts with a variety of personnel in the branch offices to achieve outcomes.
  • Completes other assignments as requested and assigned.

Requirements:

  • Associates Degree in related field or equivalent work experience.
  • Minimum two (2) years billing/collection experience preferably in healthcare.
  • In-depth knowledge of healthcare industry billing.
  • Detail oriented with strong organization, analytical and problem-solving skills.
  • Proficient with software and systems, Excel.
  • Excellent communication and interpersonal skills.

Working Conditions:

  • Work is normally performed in a typical interior/office work environment.
  • Ability to work flexible schedule and/or evening hours as needed.
  • Sits most of the time; infrequent to occasional walking or standing.
  • Ability to sit in front of CPU for long periods of time.
  • Physical activity is sedentary and may require occasional lifting or carrying up to 10 lbs.


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