Patient Access Representative Senior
2 months ago
This experienced patient-focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. The successful candidate will be responsible and accountable for complex patient scheduling, including record retrieval, follow-up communication, and any related tasks to ensure the patient is seen by the right provider at the right time with the right records.
Key Responsibilities- Schedule appointments to the correct provider, including all appropriate information, and coordinate appointments on the same day when available.
- Educate patients and their families on managed care processes, communicate authorizations if needed, and review potential financial obligations when appropriate.
- Advocate for patients and/or families while coordinating multi-visit scheduling appointments.
- Provide exceptional customer service while assisting customers in obtaining access to Medical Services at UVA Health System.
- Document each request completely and accurately.
- Investigate and resolve or refer as appropriate problems and conflicts.
- Education: High School Diploma required, Associate's degree preferred.
- Experience: 2 years relevant experience. Access Associates fully cross-trained to cover multiple specialties will be considered in lieu of the 2 years relevant experience.
- Licensure: None required.
The job requires sitting for prolonged periods, repetitive motion (computer and mouse use), proficient communicative skills across spoken and written domains, adequate auditory and visual skills, attention to detail, and the ability to write legibly and compose messages clearly and concisely.
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Senior Access Representative
2 weeks ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob Title: Senior Access AssociateThis experienced patient-focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. The successful candidate will be responsible for complex patient scheduling, including record retrieval, follow-up communication,...
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Patient Access Representative
1 month ago
Charlottesville, Virginia, United States Sentara Healthcare Full timeJob SummaryThe Patient Access Representative is responsible for ensuring a seamless patient registration experience. This includes verifying patient identity, reviewing schedules and physician orders, and accurately entering demographic and insurance information into the electronic health record.As a key member of the healthcare team, the Patient Access...
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Patient Access Representative
1 month ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Access Representative to join our team at UVA Health. As a key member of our Access team, you will play a vital role in providing exceptional patient care and ensuring seamless access to medical services.Key ResponsibilitiesSchedule appointments with the correct provider, ensuring all...
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Patient Access Representative
1 week ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryAs a Senior Access Associate, you will play a critical role in ensuring that patients receive timely and effective access to medical services at the University of Virginia Health System. This position requires a high level of patient focus, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key...
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Patient Access Representative
1 week ago
Charlottesville, Virginia, United States Sentara Full timeJob SummaryThe Patient Access Representative is responsible for all aspects of the patient registration process, including verifying patient identity, reviewing schedules and physician orders, and scanning important documents. They will also explain and complete regulatory documents, collect co-payments, and perform transactions securely.Key...
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Patient Access Representative
2 weeks ago
Charlottesville, Virginia, United States Sentara Healthcare Full timeJob SummaryAs a Patient Access Representative with Sentara Healthcare, you will play a vital role in ensuring the smooth registration process for patients. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesVerify patient identity and select the correct patient...
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Patient Access Representative
5 days ago
Charlottesville, Virginia, United States Sentara Healthcare Full timeJob SummaryThe Patient Access Representative is responsible for all aspects of the patient registration process, including verifying patient identity, reviewing schedules and physician orders, and scanning important documents. They will also explain and complete regulatory documents, collect co-payments, and perform transactions securely. This role requires...
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Patient Access Representative
2 weeks ago
Charlottesville, Virginia, United States Sentara Healthcare Full timeJob SummaryThe Patient Access Representative is responsible for ensuring a positive patient experience by accurately and efficiently registering patients for medical services. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment. The ideal candidate will have a strong understanding of...
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Patient Access Representative I
20 hours ago
Charlottesville, Virginia, United States Sentara Healthcare Full timeAbout the RoleThe Patient Access Representative provides exceptional customer service to patients and families by efficiently registering patients for various services. This role involves verifying patient identity, collecting demographic and insurance information, and admitting patients to the electronic health record. The Patient Access Representative also...
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Patient Access Representative
2 weeks ago
Charlottesville, Virginia, United States Sentara Healthcare Full timeJob SummaryThe Patient Access Representative is responsible for ensuring a positive patient experience by accurately and efficiently registering patients for medical services. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment. Key Responsibilities:Verify patient identity and select...
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Senior Access Associate
2 weeks ago
Charlottesville, Virginia, United States University of Virginia Health System Full timeJob Title: Senior Access AssociateThis experienced patient-focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling, including record retrieval, follow-up communication, and any related...
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Patient Access Coordinator
2 weeks ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryThis experienced patient-focused service representative engages patients, families, and referring providers at various aspects of the patient care continuum through various forms of communication. The successful candidate will be responsible for complex patient scheduling, including record retrieval, follow-up communication, and related tasks to...
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Senior Access Associate
4 weeks ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Access Associate to join our team at the Commonwealth of Virginia. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring seamless access to medical services.Key ResponsibilitiesSchedule appointments with the correct provider,...
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Senior Access Associate
1 month ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Access Associate to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring seamless scheduling experiences for our patients.Key ResponsibilitiesCoordinate patient scheduling, including record retrieval, follow-up...
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Senior Access Associate
1 month ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryThis is a challenging and rewarding role that requires strong communication and organizational skills. As a Senior Access Associate, you will be responsible for scheduling appointments, coordinating patient care, and providing exceptional customer service.Key ResponsibilitiesSchedule appointments with healthcare providers, ensuring that patients...
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Senior Access Associate
4 weeks ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryThis experienced patient-focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. The successful candidate will be responsible for complex patient scheduling, including record retrieval, follow-up communication, and related tasks to...
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Senior Access Associate
2 weeks ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Access Associate to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring seamless scheduling experiences for our patients and families.Key ResponsibilitiesEngage patients, families, and referring providers throughout...
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Patient Access Manager
2 weeks ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryWe are seeking a highly skilled Patient Access Manager to join our team at the Commonwealth of Virginia. As a key member of our Patient Friendly Access initiative, you will be responsible for overseeing the day-to-day operations of our patient access services.Key ResponsibilitiesSupervise and mentor a team of patient access staff to ensure...
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Patient Access Manager
1 week ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timePatient Access ManagerThis role is responsible for overseeing the day-to-day operations of the Patient Friendly Access initiative. The ideal candidate will have a strong focus on patient care and excellent communication skills. Key responsibilities include: Providing supervision and guidance to Patient Friendly Access staff to ensure optimal patient...
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Patient Access Manager
2 months ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full time{"title": "Patient Access Manager", "content": "Job SummaryWe are seeking a highly skilled Patient Access Manager to join our team at the Commonwealth of Virginia. As a key member of our Patient Friendly Access initiative, you will be responsible for overseeing the day-to-day operations of our patient access staff, ensuring an exceptional patient experience,...