Patient Access Representative

24 hours ago


Charlottesville, Virginia, United States Sentara Healthcare Full time
Job Summary

The Patient Access Representative is responsible for ensuring a positive patient experience by accurately and efficiently registering patients for medical services. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Verify patient identity and select the correct patient record
  • Review schedules and physician orders to register patients for the appropriate service
  • Scan important documents, such as insurance cards and identification
  • Enter patient demographic and insurance information into the electronic health record
  • Explain and complete complex regulatory and compliance documents
  • Collect co-payments, deposits, and outstanding balances
  • Provide excellent customer service and ensure a positive patient experience

Requirements:
  • Two years of customer service and/or data entry experience
  • Previous healthcare experience preferred
  • Associate's or Bachelor's degree can be considered in lieu of two years of experience
  • Knowledge of third-party payers, ICD-9/CPT coding, and medical terminology preferred

What We Offer:
  • A competitive salary and benefits package
  • Opportunities for advancement and professional growth
  • A supportive and inclusive work environment

About Sentara Healthcare:

Sentara Healthcare is a leading healthcare provider in the region, committed to improving the health and well-being of our patients and communities. We offer a range of services, including medical, surgical, and diagnostic services, as well as a variety of specialty programs and services.


Why Work for Sentara Healthcare?

We pride ourselves on our diverse and inclusive workforce, with a strong commitment to diversity, equity, and inclusion. We offer a range of benefits and perks, including tuition reimbursement, a 401(k) plan, and a comprehensive wellness program. We also offer opportunities for professional growth and development, as well as a supportive and inclusive work environment.


How to Apply:

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you



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