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Senior Access Associate

2 months ago

Charlottesville, Virginia, United States Commonwealth of Virginia Full time
Job Summary

This is a challenging and rewarding role that requires strong communication and organizational skills. As a Senior Access Associate, you will be responsible for scheduling appointments, coordinating patient care, and providing exceptional customer service.

Key Responsibilities
  • Schedule appointments with healthcare providers, ensuring that patients receive the necessary care and attention.
  • Coordinate patient care, including record retrieval, follow-up communication, and related tasks.
  • Provide exceptional customer service, responding to patient inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with healthcare teams to ensure seamless patient care.
  • Document patient interactions and appointments, maintaining accurate and up-to-date records.
Requirements
  • High School Diploma required; Associate's degree preferred.
  • 2 years of relevant experience in healthcare or a related field.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer

The Commonwealth of Virginia offers a competitive salary and benefits package, as well as opportunities for professional growth and development.