Administrative Associate II

4 weeks ago


Palo Alto, California, United States City of Palo Alto Full time
About the Opportunity

The City of Palo Alto's Administrative Services Department (ASD) is seeking an Administrative Associate II to join our dynamic team.

This full-time position offers a unique opportunity to contribute to the heart of our community services in Silicon Valley. In this role, you'll perform complex administrative and fiscal duties, supporting operations across multiple ASD divisions.

You'll collaborate closely with our leadership team, manage critical administrative tasks, assist with fiscal processes, and ensure smooth departmental communication.

About the Administrative Services Department (ASD)

The Administrative Services Department (ASD) provides proactive financial and analytical support to City departments and decision-makers, ensuring the optimal use of City resources.

ASD is dedicated to delivering excellent customer service to decision-makers, the public, employees, and City departments.

The department offers analytical, organizational, and administrative support for a diverse range of projects, responsibly recording, monitoring, and protecting City assets.

Additionally, ASD fosters a culture of collaboration, innovation, and critical thinking. Learn more about the City's Administrative Services Department (https://www.cityofpaloalto.org/government/departments/administrative-services).


Who We're Looking For

We seek a highly skilled and motivated professional with:

  • Exceptional organizational and multitasking abilities
  • Strong written and verbal communication skills
  • Proficiency in various software applications
  • Dedication to outstanding customer service
  • Meticulous attention to detail
  • Ability to work independently and collaboratively
  • Proactive problem-solving approach


Your Future with ASD

Joining our team opens doors to a fulfilling career in public service.

You'll have the opportunity to:

  • Develop your skills in an innovative, supportive environment
  • Play a crucial role in supporting operations and ensuring efficient delivery of services to the community and our internal customers
  • Make tangible impacts on our City's financial health and operational efficiency
  • Advance your career within the public sector


Essential Duties:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

  • Answer and screen telephone calls and visitors using tact judgment in making referral to appropriate source of information; give information and explain policies, procedures or regulations in response to inquiries, using knowledge of organization and its functions.
  • Arrange appointment or meeting schedules as requested; contact participants and arrange for location and required materials.
  • Transcribe information from draft or oral instructions to compose correspondence, staff reports, and statistical or numerical reports using word processing applications, proof work for grammar, spelling and punctuation.
  • Utilize department or city-wide software applications to process purchase orders and payments; verify receipt of materials and resolve discrepancies.
  • Establish and maintain filing systems for documents, correspondence, reports or other material.


Minimum Qualifications:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.

A typical way to qualify is:

Equivalent to graduation from high school and 3 years of progressively responsible administrative experience.


Special Requirements:

Specified assignments may require possession of a valid California Driver's License.


Supplemental Information:


The Selection Process:

Applicants will receive recruitment status notifications via email. account also has notification status updates.

Applicants will be screened throughout the posting process and highly qualified candidates may be invited to interview at any time after the posting closes.

The screening process for this position typically may include a virtual recorded interview and/or panel interviews preceding final interviews with the hiring manager or their designee.


Eligibility List:

An eligibility list may be created from this announcement and will remain valid for up to one year from the posting date.

This list can be utilized to fill any citywide vacant position within the Administrative Associate classification series.

The Human Resources Department will oversee the list, and the Human Resources Director has the authority to either terminate or extend it as needed.

Our online application system is provided by NeoGov .

If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.

This position is represented by Service Employee International Union (SEIU).


The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.



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