Software Engineer II, Salesforce

3 weeks ago


Palo Alto, California, United States Rivian Full time
About Rivian

Rivian is a pioneering company dedicated to creating a sustainable future through innovative electric vehicles and clean energy solutions. As a Software Engineer II, Salesforce, you will be part of a dynamic team that is redefining the automotive industry.

Role Summary

This role involves developing cutting-edge solutions on the Salesforce platform, leveraging a declarative approach to drive business growth and customer satisfaction. You will work closely with cross-functional teams to design, implement, and maintain Salesforce applications that meet the evolving needs of our customers.

Responsibilities
  • Design and develop new CRM functionality and business processes to enhance customer engagement and experience
  • Build integrations with internal and external systems to streamline data exchange and improve operational efficiency
  • Collaborate with stakeholders to identify and propose innovative solutions that address complex business challenges
  • Develop and maintain positive relationships with business stakeholders and other technical teams to ensure seamless technical processes
  • Provide ongoing support and training to ensure business success and customer satisfaction

Qualifications
  • Bachelor's degree in Information Technology, Business, Manufacturing, Engineering, or a related field
  • Expert-level knowledge of Salesforce CRM and customer service functionality, including integrations with external systems
  • Experience with Salesforce's suite of products across all SDLC phases, including development, testing, and deployment
  • Proficiency in Salesforce core programming languages, including Apex, Lightning Web Components, SOQL, and Rest APIs
  • Experience with Salesforce security models and data migration
  • Thorough understanding of SaaS data models, design considerations, and connected web services
  • Experience with data migration and integration technologies, including single sign-on
  • Certification in Salesforce Platform Developer I or Salesforce Administrator
  • Hands-on experience with customer service, ecommerce, marketing automation, or dealer management systems
  • 2+ years of technical experience with Salesforce development and architecture
  • Experience maintaining complex systems and ensuring high levels of customer satisfaction
  • Salesforce Platform Developer II, Salesforce Sales Cloud, or Salesforce Service Cloud certification

Pay Disclosure
Rivian provides a competitive salary range of $107-$145 per hour for California-based applicants, with actual compensation determined by experience, location, and other factors permitted by law.

Benefits Summary
Rivian offers a comprehensive benefits package, including medical, dental, and vision insurance, effective on the first day of employment, with most premiums covered by the company.

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