Operations Director
1 day ago
Job Summary:
We are seeking an experienced Operations Director to join our team at Chick-fil-A. As a key member of our leadership team, you will be responsible for executing our business strategy and leading a team of directors and leaders to achieve our mission.
Key Responsibilities:
- Grow Sales: Develop and implement strategies to increase sales revenue and drive business growth.
- Control Food and Labor Costs: Analyze and optimize food and labor costs to ensure profitability and efficiency.
- Maintain Our Great Culture: Foster a positive and inclusive work environment that aligns with our company values.
- Hold People Accountable: Ensure that team members are meeting performance expectations and holding them accountable for results.
- Train and Develop Emerging Leaders: Identify and develop future leaders within the organization.
- Ensure Guest Satisfaction: Ensure that our guests have an exceptional experience and are satisfied with our products and services.
- Maintain Proper Staffing Levels: Analyze and adjust staffing levels to meet business needs and ensure adequate coverage.
- Oversee the Entire Operation: Ensure that all aspects of the business are running smoothly and efficiently.
Requirements:
- Proven experience in operations management and leadership.
- Strong business acumen and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to lead and motivate a team.
- Strong problem-solving and decision-making skills.
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