Operations Director

1 day ago


Camp Hill, Pennsylvania, United States Chick-fil-A Full time

Job Summary:

We are seeking an experienced Operations Director to join our team at Chick-fil-A. As a key member of our leadership team, you will be responsible for executing our business strategy and leading a team of directors and leaders to achieve our mission.

Key Responsibilities:

  • Grow Sales: Develop and implement strategies to increase sales revenue and drive business growth.
  • Control Food and Labor Costs: Analyze and optimize food and labor costs to ensure profitability and efficiency.
  • Maintain Our Great Culture: Foster a positive and inclusive work environment that aligns with our company values.
  • Hold People Accountable: Ensure that team members are meeting performance expectations and holding them accountable for results.
  • Train and Develop Emerging Leaders: Identify and develop future leaders within the organization.
  • Ensure Guest Satisfaction: Ensure that our guests have an exceptional experience and are satisfied with our products and services.
  • Maintain Proper Staffing Levels: Analyze and adjust staffing levels to meet business needs and ensure adequate coverage.
  • Oversee the Entire Operation: Ensure that all aspects of the business are running smoothly and efficiently.

Requirements:

  • Proven experience in operations management and leadership.
  • Strong business acumen and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to lead and motivate a team.
  • Strong problem-solving and decision-making skills.


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