Insurance Consumer Analyst I

1 day ago


Wilmington, Delaware, United States State of North Carolina Full time
Job Summary

This is a challenging opportunity to join the State of North Carolina as an Insurance Consumer Analyst I. As a key member of the Consumer Services Division, you will be responsible for providing exceptional customer service to NC consumers who call the Consumer Service Division for assistance with their insurance products.

Key Responsibilities:

  • Respond to questions and concerns from NC consumers regarding their insurance products.
  • Provide accurate and timely information to consumers regarding their insurance policies and coverages.
  • Exercise judgment and discretion in determining when to refer calls to higher level staff.
  • Deal tactfully and effectively with insurance company representatives and consumers.

Requirements:

  • Bachelor's degree in business or economics or a related field.
  • One year of experience in insurance underwriting, claims, or policyholder service.
  • Working knowledge of insurance principles and practices and North Carolina insurance laws and regulations.

What We Offer:

  • A competitive salary range of $38,516 - $48,122.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • The opportunity to work in a dynamic and supportive team environment.

How to Apply:

To be considered for this exciting opportunity, please submit your application through the State of North Carolina's online application system. We look forward to reviewing your application



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