Front Desk Representative

1 day ago


St Simons Island, Georgia, United States MMI Hospitality Group Full time
Front Desk Agent Opportunity

We are seeking a skilled Front Desk Agent to provide exceptional service to our guests at The King and Prince Beach & Golf Resort. As a Front Desk Agent, you will be responsible for ensuring a seamless check-in and check-out experience, responding to guest inquiries, and providing personalized service to create a positive and memorable experience for our guests.

Key Responsibilities:
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Process guest check-ins and check-outs, ensuring accuracy and efficiency in handling room assignments, payments, and other related tasks.
  • Respond to guest inquiries and requests, providing information and assistance as needed to ensure a positive experience.
  • Work collaboratively with other hotel departments to ensure seamless service delivery and resolve any issues that may arise.
Requirements:
  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Knowledge of hotel operations and procedures, with a focus on providing exceptional service to guests.

The King and Prince Beach & Golf Resort is part of MMI Hospitality Group, a company committed to delivering exceptional service and creating memorable experiences for our guests. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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